Hotjar: Session ingestion was down for 12 minutes
Timeline of updates
- resolved
On March 21, between 17:32 and 17:44 UTC, our session ingestion service experienced an outage. Recordings, Heatmaps, and any features or integrations that rely on session data would not have been processed during that time. The issue was caused by a failed backend deployment and was resolved soon after. All impacted functionality has been restored. Thanks for bearing with us!
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2023-03-21 19:13 UTC, resolved after 0 min, 1 update(s).
- Title
- Session ingestion was down for 12 minutes
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/nwz812x7tnmg
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