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Hotjar: 400 errors causing session capture to fail for some Sites

No impact listedStatus: resolvedStarted Resolved (34 min)1 updatestatus.hotjar.com (opens in new tab)

Timeline of updates

  1. resolved

    Our engineers were able to roll back the changes that triggered this issue and this incident is now resolved. The 400 errors no longer appear on affected sites, and data collection has resumed. Thanks for bearing with us!

From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-03-24 15:34 UTC, resolved after 34 min, 1 update(s).

Title
400 errors causing session capture to fail for some Sites
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/incidents/8n209ytnb86s

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