# Hotjar: 400 errors causing session capture to fail for some Sites

> Hotjar status incident “400 errors causing session capture to fail for some Sites” on 2023-03-24: impact none (vendor’s label), 34 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/8n209ytnb86s
Last updated: 2023-03-24T16:08:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-03-24 15:34 UTC · Resolved: 2023-03-24 16:08 UTC · Duration: 34 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/8n209ytnb86s](https://status.hotjar.com/incidents/8n209ytnb86s)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-03-24 16:08 UTC: Our engineers were able to roll back the changes that triggered this issue and this incident is now resolved. The 400 errors no longer appear on affected sites, and data collection has resumed. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-03-24 15:34 UTC, resolved after 34 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/8n209ytnb86s
- Citation: Hotjar, “400 errors causing session capture to fail for some Sites” (2023-03-24 15:34 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/8n209ytnb86s (CC BY 4.0).
- Markdown link: `[Hotjar: 400 errors causing session capture to fail for some Sites (2023-03-24)](https://rewindex.com/company/hotjar/incidents/8n209ytnb86s)`


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Canonical: https://rewindex.com/company/hotjar/incidents/8n209ytnb86s · Markdown: https://rewindex.com/company/hotjar/incidents/8n209ytnb86s.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/8n209ytnb86s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:23:53.259Z