Hotjar: Some customers encountering Insights performance issues
Timeline of updates
- resolved
On March 17, beginning around 18:27 UTC, some users may have encountered performance issue with the Hotjar app (insights.hotjar.com). We received reports of slow loading times and timeout issues. Our engineers were able to determine this issue occurred while performing updates to the Hotjar infrastructure. This incident is now resolved. Thanks for bearing with us!
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2023-03-17 19:42 UTC, resolved after 0 min, 1 update(s).
- Title
- Some customers encountering Insights performance issues
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/06zx8g49w5g3
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