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CompaniesHotjarMonthly reportsFebruary 2023

Hotjar in February 2023: incidents, uptime and changes

11incidents posted
0labelled major or critical
100%free of major/critical
100%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 0 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: No impact listed 11

Incidents 11

IncidentImpactStartedDurationStatusDay
Insights showing errors for some usersNo impact listed0 minresolved02-01
New Reaction and NPS questions can't be added to SurveysNo impact listed37 minresolved02-02
Intermittent Authentication errors within InsightsNo impact listed1.5 hresolved02-13
Users unable to use the language selector within Feedback Widget WizardNo impact listed5.2 hresolved02-16
Sessions not being collected as expectedNo impact listed0 minresolved02-17
Insights services are experiencing high latencyNo impact listed1.6 hresolved02-20
Some payment management features are unavailableNo impact listed2.6 hresolved02-22
Hotjar script not collecting dataNo impact listed0 minresolved02-22
Some customers are experiencing issues with their Tracking CodeNo impact listed3.2 hresolved02-23
Delays in processing RecordingsNo impact listed5.2 hresolved02-27
Delay in processing session dataNo impact listed3.4 hresolved02-28

Cite this

Hotjar posted 11 status incidents in February 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in February 2023
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2023/02

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