# Hotjar in February 2023: incidents, uptime and changes

> Hotjar in February 2023: 11 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2023/02
Last updated: 2023-03-01T00:00:00Z

- Incidents posted: 11 (major/critical: 0) · Maintenance: 0
- By vendor impact label: none 11
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2023](https://rewindex.com/company/hotjar/2023/01.md) · Next: [March 2023](https://rewindex.com/company/hotjar/2023/03.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Insights showing errors for some users](https://rewindex.com/company/hotjar/incidents/ly1y6wbtgfln.md) | none | 2023-02-01 14:17 UTC | 2023-02-01 14:17 UTC | 0 min | resolved |
| [New Reaction and NPS questions can't be added to Surveys](https://rewindex.com/company/hotjar/incidents/5039744b9nps.md) | none | 2023-02-02 17:17 UTC | 2023-02-02 17:54 UTC | 37 min | resolved |
| [Intermittent Authentication errors within Insights](https://rewindex.com/company/hotjar/incidents/8fbt26fzxx2m.md) | none | 2023-02-13 11:15 UTC | 2023-02-13 12:45 UTC | 1.5 h | resolved |
| [Users unable to use the language selector within Feedback Widget Wizard](https://rewindex.com/company/hotjar/incidents/m9gxh3vyb0gb.md) | none | 2023-02-16 14:18 UTC | 2023-02-16 19:31 UTC | 5.2 h | resolved |
| [Sessions not being collected as expected](https://rewindex.com/company/hotjar/incidents/0hxv23fzp8vw.md) | none | 2023-02-17 09:44 UTC | 2023-02-17 09:44 UTC | 0 min | resolved |
| [Insights services are experiencing high latency](https://rewindex.com/company/hotjar/incidents/5r7p4hymr1fl.md) | none | 2023-02-20 14:06 UTC | 2023-02-20 15:45 UTC | 1.6 h | resolved |
| [Some payment management features are unavailable](https://rewindex.com/company/hotjar/incidents/39ks652bp4d2.md) | none | 2023-02-22 09:37 UTC | 2023-02-22 12:12 UTC | 2.6 h | resolved |
| [Hotjar script not collecting data](https://rewindex.com/company/hotjar/incidents/z92z2vvdkps6.md) | none | 2023-02-22 14:04 UTC | 2023-02-22 14:04 UTC | 0 min | resolved |
| [Some customers are experiencing issues with their Tracking Code](https://rewindex.com/company/hotjar/incidents/wh1syhnmhrw2.md) | none | 2023-02-23 13:34 UTC | 2023-02-23 16:45 UTC | 3.2 h | resolved |
| [Delays in processing Recordings](https://rewindex.com/company/hotjar/incidents/hfm7whz4b4hp.md) | none | 2023-02-27 13:16 UTC | 2023-02-27 18:28 UTC | 5.2 h | resolved |
| [Delay in processing session data](https://rewindex.com/company/hotjar/incidents/xfxmp1cv6l5z.md) | none | 2023-02-28 15:28 UTC | 2023-02-28 18:50 UTC | 3.4 h | resolved |

## Cite this

Hotjar posted 11 status incidents in February 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2023/02
- Citation: Hotjar, “Hotjar in February 2023” (2023-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2023/02 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in February 2023 (2023-02-01)](https://rewindex.com/company/hotjar/2023/02)`


---
Canonical: https://rewindex.com/company/hotjar/2023/02 · Markdown: https://rewindex.com/company/hotjar/2023/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:16:01.124Z