Hotjar: Hotjar script not collecting data
Timeline of updates
- resolved
The Hotjar tracking code script was down for some time between 1300 to 1320 UTC. During this time, it failed to start collecting data (or continue collecting data for an ongoing session) in 10% of the cases. Thank you for your patience while we looked into this. This issue has now been resolved!
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2023-02-22 14:04 UTC, resolved after 0 min, 1 update(s).
- Title
- Hotjar script not collecting data
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/z92z2vvdkps6
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