# Hotjar: Hotjar script not collecting data

> Hotjar status incident “Hotjar script not collecting data” on 2023-02-22: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/z92z2vvdkps6
Last updated: 2023-02-22T14:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-02-22 14:04 UTC · Resolved: 2023-02-22 14:04 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/z92z2vvdkps6](https://status.hotjar.com/incidents/z92z2vvdkps6)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-02-22 14:04 UTC: The Hotjar tracking code script was down for some time between 1300 to 1320 UTC. During this time, it failed to start collecting data (or continue collecting data for an ongoing session) in 10% of the cases. Thank you for your patience while we looked into this. This issue has now been resolved!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-02-22 14:04 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/z92z2vvdkps6
- Citation: Hotjar, “Hotjar script not collecting data” (2023-02-22 14:04 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/z92z2vvdkps6 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar script not collecting data (2023-02-22)](https://rewindex.com/company/hotjar/incidents/z92z2vvdkps6)`


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Canonical: https://rewindex.com/company/hotjar/incidents/z92z2vvdkps6 · Markdown: https://rewindex.com/company/hotjar/incidents/z92z2vvdkps6.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/z92z2vvdkps6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:43:29.723Z