Rewindex

RewindexScorecards

How vendors report incidents

For the 152 vendors with enough history to compare: how often the first post said “resolved”, how long incidents last, how many are major, and which incidents they rewrote or deleted. Built from every archived version of their status pages.

Provisional. Updated nightly, last on Oct 19. Lower is better in every column; select a column to put the highest first.

Typical vendor: 6% posted after it was over, 2 h to resolve, 1.2 major incidents a month.

VendorPosted only after it was overTime to resolveMajor a monthRewrites caught
Bitrisedevtools6% 3 of 502 h 33 min1.0none
Buildkitedevtools8% 4 of 511 h 24 min1.9none
CircleCIdevtools8% 4 of 501 h 21 min1.3none
Cloudinarydevtools10% 5 of 504 h 42 min0.7none
Cloudsmithdevtools0% 0 of 251 h 28 min1.8none
Codecovdevtools14% 7 of 506 h 26 min0.7none
Contentfuldevtools4% 2 of 501 h 19 min1.3none
Contentstackdevtools18% 9 of 5057 min1.0none
Deno Deploydevtools0% 0 of 252 h 53 min0.0none
Expodevtools12% 6 of 502 h 1 min2.3none
Fly.iodevtools16% 8 of 501 h 25 min6.1none
GitHubdevtools6% 3 of 511 h 22 min6.9none
Harnessdevtools4% 2 of 502 h 30 min2.5none
JFrogdevtools8% 4 of 502 h 26 min0.81 edited
Koyebdevtools0% 0 of 251 h 33 min0.0none
LaunchDarklydevtools16% 8 of 501 h 37 min0.9none
Maven Centraldevtools0% 0 of 5019 min13none
Muxdevtools4% 2 of 502 h 52 min0.9none
Netlifydevtools30% 15 of 501 h 2 min2.0none
npmdevtools0% 0 of 502 h 18 min0.3none
Postmandevtools8% 4 of 5052 min0.5none
Renderdevtools10% 5 of 501 h 1 min3.0none
Retooldevtools8% 4 of 503 h 41 min1.1none
RevenueCatdevtools6% 3 of 492 h 51 min0.7none
Sanitydevtools28% 14 of 501 h 19 min1.4none
Statsigdevtools4% 2 of 501 h 3 min1.2none
Temporal Clouddevtools12% 6 of 502 h 12 min0.8none
Verceldevtools18% 9 of 491 h 17 min2.8none

Built nightly from every archived version of each vendor’s status page (rwx_api.vendor_reliability). Comparable vendors have >= 20 incidents in 365 days and >= 10 with full update detail; vendors that share one status page are compared once. Time-to-acknowledge, late-post and backdated rates are left out because they follow each status platform’s start-time convention. Rewrites are counts since 10-minute tracking began on 2026-10-17. Provisional. 174 more vendors are not compared yet.

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