Rewindex

RewindexScorecards

How vendors report incidents

For the 152 vendors with enough history to compare: how often the first post said “resolved”, how long incidents last, how many are major, and which incidents they rewrote or deleted. Built from every archived version of their status pages.

Provisional. Updated nightly, last on Oct 19. Lower is better in every column; select a column to put the highest first.

Typical vendor: 6% posted after it was over, 2 h to resolve, 1.2 major incidents a month.

VendorPosted only after it was overTime to resolveMajor a monthRewrites caught
1Passwordsecurity8% 4 of 492 h 13 min1.3none
Dratasecurity4% 2 of 504 h 15 min2.4none
Semgrepsecurity12% 6 of 501 h 38 min1.8none
SentinelOnesecurity3% 1 of 392 h 22 min0.4none
Snyksecurity4% 2 of 504 h 39 min0.9none
Socketsecurity8% 4 of 501 h 60 min1.1none
Stytchsecurity4% 1 of 2559 min0.0none
Tailscalesecurity0% 0 of 212 h 13 min0.7none
Vantasecurity4% 2 of 506 h 11 min0.8none
Wizsecurity2% 1 of 514 h 14 min0.3none
WorkOSsecurity8% 4 of 511 h 16 min2.4none

Built nightly from every archived version of each vendor’s status page (rwx_api.vendor_reliability). Comparable vendors have >= 20 incidents in 365 days and >= 10 with full update detail; vendors that share one status page are compared once. Time-to-acknowledge, late-post and backdated rates are left out because they follow each status platform’s start-time convention. Rewrites are counts since 10-minute tracking began on 2026-10-17. Provisional. 174 more vendors are not compared yet.

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