Status incidents, last 90 days · heap

16 status incidents (maintenance excluded). Range: 1d7d30d90d

Started (UTC)IncidentImpactDuration
User property data delayed in Heap connect syncs (US customers only)minor6.7 h
User property data delayed in Heap connect syncs (US customers only)minor16 h
Salesforce integration: data-in not syncingmajorongoing
Heap Connect Syncs: Possibility Of Stale Dataminor2.7 h
Third party integration events latency impacting some customersminor16 h
Heap Connect Sync Delaysnone40 min
Heap Connect Syncs: Possibility Of Stale Dataminor23 h
Heap Connect Syncs: Possibility Of Stale Datanone47 h
Heap Connect Syncs: Possibility Of Stale Data (US)minor4.3 h
US connect customers: possibility of stale dataminor2.1 h
EU hosted | Heap Charts and Dashboards results not loadingnone4.2 h
Heap Connect Syncs: Possibility Of Stale Dataminor3.0 h
Temporary Data Latency - Investigatingminor4.3 h
Connect Sync Delaysnone3.0 h
Some US Connect customers may be impacted by delays in data lake ingestionmajor2.5 h
Some US customers may experience PA query failures in the app.minor12 h