rewindex

CompaniesHeapIncidents

Heap: Temporary Data Latency

MinorStatus: identifiededitedStarted Not resolved3 updatesstatus.heap.io (opens in new tab)

Affected components: AppData Collection

Timeline of updates

  1. identified

    We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

  2. identified

    We are continuing to investigate the issue.

  3. identified

    We are continuing to investigate the issue.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2026-11-05 03:38 UTC, not resolved, 3 update(s); edited after publishing.

Title
Temporary Data Latency
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/qbsy821bk1s4

Heap profileRecent Heap incidentsAll outages on November 5, 2026Heap in November 2026MarkdownJSON