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CompaniesHeapIncidents

Heap: Heap Connect Sync Delays

No impact listedStatus: resolvedStarted Resolved (40 min)4 updatesstspg.io (opens in new tab)

Affected components: Heap Connect

Timeline of updates

  1. investigating

    We are currently experiencing delays for Connect Syncs.

    Our engineering team is currently working to identify a root cause and implement a solution.

    We will post an update in 30 minutes.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    A fix has been deployed and we are monitoring. Latency is starting to recover.

  4. resolved

    This incident has been resolved.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Heap, started 2026-09-11 03:39 UTC, resolved after 40 min, 4 update(s).

Title
Heap Connect Sync Delays
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/38jqgmv47t3r

Heap profileRecent Heap incidentsAll outages on September 11, 2026Heap in September 2026MarkdownJSON