# Heap: Heap Connect Sync Delays

> Heap status incident “Heap Connect Sync Delays” on 2026-09-11: impact none (vendor’s label), 40 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/38jqgmv47t3r
Last updated: 2026-09-11T04:19:57Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-11 03:39 UTC · Resolved: 2026-09-11 04:19 UTC · Duration: 40 min
- Updates: 4 · Affected components: Heap Connect
- [Vendor status page: https://stspg.io/nss7t3t4jh6v](https://stspg.io/nss7t3t4jh6v)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **investigating** 2026-09-11 03:39 UTC: We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 30 minutes.
- **monitoring** 2026-09-11 03:53 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-09-11 04:07 UTC: A fix has been deployed and we are monitoring. Latency is starting to recover.
- **resolved** 2026-09-11 04:19 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2026-09-11 03:39 UTC, resolved after 40 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/38jqgmv47t3r
- Citation: Heap, “Heap Connect Sync Delays” (2026-09-11 03:39 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/38jqgmv47t3r (CC BY 4.0).
- Markdown link: `[Heap: Heap Connect Sync Delays (2026-09-11)](https://rewindex.com/company/heap/incidents/38jqgmv47t3r)`


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Canonical: https://rewindex.com/company/heap/incidents/38jqgmv47t3r · Markdown: https://rewindex.com/company/heap/incidents/38jqgmv47t3r.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/38jqgmv47t3r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:23:47.006Z