Heap: Temporary Data Latency
Affected components: AppData Collection
Timeline of updates
- identified
We are currently experiencing delays in data being available in the app for US-based customers. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 4 hours.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
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Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Heap, started 2026-11-08 05:01 UTC, resolved after 2.8 h, 2 update(s); edited after publishing.
- Title
- Temporary Data Latency
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/incidents/dzsfd38kcm92
Heap profileRecent Heap incidentsAll outages on November 8, 2026Heap in November 2026MarkdownJSON