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CompaniesXeroMonthly reportsNovember 2020

Xero in November 2020: incidents, uptime and changes

12incidents posted
1labelled major or critical
99.92%free of major/critical
98.25%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 32 min, incident time 12 h 34 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 3 · No impact listed 8

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Some users are unable to access WorkflowMax and Xero Practice ManagerMajor32 minresolved11-15

Other incidents 11

IncidentImpactStartedDurationStatusDay
Some users are experiencing intermittent errors in Xero, WorkflowMax and Xero Practice ManagerNo impact listed6.4 hresolved11-05
Some users from accessing payrollMinor13 minresolved11-12
Some users are experiencing issues in WorkflowMax and Xero Practice ManagerMinor1.0 hresolved11-16
UK CIS, Singapore Tax F5, Canadian GST & South African VAT not loading.No impact listed14 hresolved11-16
Users are unable to access XeroNo impact listed0 minresolved11-17
Users are unable to access Reports from the Accounting menuNo impact listed1.3 hresolved11-18
Users are unable to access PayrollNo impact listed16 minresolved11-22
Some users are experiencing issues with the Navigation Menu and buttons in some areas of XeroNo impact listed3.5 hresolved11-23
Users are receiving errors when submitting an Auto Super batchNo impact listed1.0 hresolved11-24
AWS outage causing intermittent errors when performing tasks in multiple Xero productsNo impact listed29 hresolved11-25
Some users are receiving errors when accessing a few areas of WorkflowMax and Xero Practice ManagerMinor11 hresolved11-30

Maintenance 1

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Cite this

Xero posted 12 status incidents in November 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in November 2020
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2020/11

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