# Xero in November 2020: incidents, uptime and changes

> Xero in November 2020: 12 incidents on its status page (1 major or critical), 99.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2020/11
Last updated: 2020-12-01T00:00:00Z

- Incidents posted: 12 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 3, none 8
- Uptime (vendor-reported): 99.92% free of major/critical incidents, 98.25% free of any incident; outage time 32 min, incident time 12 h 34 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/xero/2020/10.md) · Next: [December 2020](https://rewindex.com/company/xero/2020/12.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/3fwtvrckmxp0.md) | major | 2020-11-15 22:41 UTC | 2020-11-15 23:13 UTC | 32 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing intermittent errors in Xero, WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/tjm0v2ktc298.md) | none | 2020-11-05 20:45 UTC | 2020-11-06 03:10 UTC | 6.4 h | resolved |
| [Some users from accessing payroll](https://rewindex.com/company/xero/incidents/54bzq80nwd3r.md) | minor | 2020-11-12 21:42 UTC | 2020-11-12 21:55 UTC | 13 min | resolved |
| [Some users are unable to access WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/3fwtvrckmxp0.md) | major | 2020-11-15 22:41 UTC | 2020-11-15 23:13 UTC | 32 min | resolved |
| [Some users are experiencing issues in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/w0bw6lkv82h8.md) | minor | 2020-11-16 03:10 UTC | 2020-11-16 04:11 UTC | 1.0 h | resolved |
| [UK CIS, Singapore Tax F5, Canadian GST & South African VAT not loading.](https://rewindex.com/company/xero/incidents/0tqfj5772mvb.md) | none | 2020-11-16 09:15 UTC | 2020-11-16 22:54 UTC | 14 h | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/cmb9mkvnrmvg.md) | none | 2020-11-17 14:44 UTC | 2020-11-17 14:44 UTC | 0 min | resolved |
| [Users are unable to access Reports from the Accounting menu](https://rewindex.com/company/xero/incidents/j5573c8mtpks.md) | none | 2020-11-18 01:15 UTC | 2020-11-18 02:32 UTC | 1.3 h | resolved |
| [Users are unable to access Payroll](https://rewindex.com/company/xero/incidents/8v29p0k0pz7q.md) | none | 2020-11-22 07:09 UTC | 2020-11-22 07:25 UTC | 16 min | resolved |
| [Some users are experiencing issues with the Navigation Menu and buttons in some areas of Xero](https://rewindex.com/company/xero/incidents/sx7tyjjv1csp.md) | none | 2020-11-23 22:26 UTC | 2020-11-24 01:55 UTC | 3.5 h | resolved |
| [Users are receiving errors when submitting an Auto Super batch](https://rewindex.com/company/xero/incidents/4y1kgjf6qbyq.md) | none | 2020-11-24 00:16 UTC | 2020-11-24 01:17 UTC | 1.0 h | resolved |
| [AWS outage causing intermittent errors when performing tasks in multiple Xero products](https://rewindex.com/company/xero/incidents/5gfjhwg2y4qj.md) | none | 2020-11-25 16:42 UTC | 2020-11-26 21:53 UTC | 29 h | resolved |
| [Some users are receiving errors when accessing a few areas of WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/ytv73g6jfxhv.md) | minor | 2020-11-30 00:34 UTC | 2020-11-30 11:22 UTC | 11 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Inland Revenue service upgrade on Saturday 14th November](https://rewindex.com/company/xero/incidents/bw89qvbksxcb.md) | maintenance | 2020-11-13 03:30 UTC | 2020-11-15 20:20 UTC | 3 d | resolved |

## Cite this

Xero posted 12 status incidents in November 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2020/11
- Citation: Xero, “Xero in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2020/11 (CC BY 4.0).
- Markdown link: `[Xero: Xero in November 2020 (2020-11-01)](https://rewindex.com/company/xero/2020/11)`


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Canonical: https://rewindex.com/company/xero/2020/11 · Markdown: https://rewindex.com/company/xero/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:50.508Z