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CompaniesTwilioMonthly reportsJune 2021

Twilio in June 2021: incidents, uptime and changes

154incidents posted
1labelled major or critical
95.28%free of major/critical
12.14%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 33 h 58 min, incident time 26.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 136 · No impact listed 17

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Delayed Delivery Reports When Sending to MCI Network in IranMajor34 hresolved06-28

Other incidents 153

IncidentImpactStartedDurationStatusDay
Delay in SMS Delivery Reports to SwedenNo impact listed2.3 hresolved06-01
Japan +8150 Prefix National Numbers Out of StockMinor1.6 hresolved06-01
Issue With Purchase of Japan +8150 Prefix National Numbers via API/ConsoleMinor17 hresolved06-01
SMS Delivery Delays to Robi Network In Bangladesh (470-02 & 470-07)Minor6.3 hresolved06-01
Super SIM Network Connectivity Issues to LTE/2G/3G NetworksMinor1.8 hresolved06-01
Programmable Wireless Usage API Results IncorrectMinor3.8 hresolved06-01
SMS delivery failures from Local Twilio Numbers to Movistar ChileMinor17 hresolved06-01
Long Load Times of Greater Than 60 seconds or Timeouts on Trust Hub Customer Profiles and A2P Wizard PagesMinor9.4 hresolved06-01
SMS Delivery Delays To Tigo Network In Colombia(732-103,732-111)Minor2.9 hresolved06-02
Programmable Wireless SIMs: Delays completing SIM updates.No impact listed5.9 hresolved06-02
SMS Delivery Failures from Local Twilio Numbers to Movistar ChileMinor17 hresolved06-02
Studio Service is Degraded and Some Requests are Failing.Minor2.0 hresolved06-02
SMS Delivery Failures to Netherlands T_MobileMinor2.6 hresolved06-02
SMS Delivery Delays from Twilio Longcodes to Rogers Network CanadaMinor5.1 hresolved06-02
MMS Delivery Delays to US Phone Numbers From a Subset of Short CodesMinor3.3 hresolved06-02
SMS Delivery delays to Vodacom Network TanzaniaMinor5.4 hresolved06-02
Inbound Call Failures to (a Subset of) Twilio UK Phone NumbersMinor3.0 hresolved06-03
SMS Delivery Delays to Orange Network in CongoMinor24 hresolved06-03
Inbound Call Failures to a Subset of Twilio Chile Santiago NumbersMinor2.4 hresolved06-03
Programmable Wireless SIMs: Delays completing SIM updatesMinor2.5 hresolved06-04
SMS Delivery Delays to Vietnam Vinaphone NetworkMinor1.7 hresolved06-04
SMS Delivery Delays to Netherlands T-MobileMinor5.5 hresolved06-04
MMS Delivery Report Delays When Sending to US T-Mobile on a Twilio Subset of Short CodesMinor3.8 hresolved06-04
Investigating a Subset of Flex Stuck Tasks in the Teams ViewMinor6 dresolved06-04
SMS Delivery Delays to Liberia OrangeMinor3 dresolved06-05
SMS Short Code Delays to Multiple Networks in CanadaMinor3.2 hresolved06-05
SMS Delivery Delays To Telenor Pakistan (410-06)Minor2.3 hresolved06-06
Voice Calls Quality Degradation to Some Israel NetworksMinor5.4 hresolved06-06
SMS Delivery Failures Over Congo Democratic Republic (630-86) (630-89)No impact listed23 minresolved06-07
Voice Quality Issue to SingaporeMinor3 dresolved06-08
SMS Delivery Delay To IndonesiaMinor2.2 hresolved06-08
On Call Engineers are InvestigatingNo impact listed52 minresolved06-08
SMS Delivery Delay To MyanmarMinor3 dresolved06-08
Inbound Calls Failing to a Subset of Alessandria, Italy NumbersMinor7.3 hresolved06-08
Super SIM Network Data Connectivity Issues in UK with VodafoneMinor2.0 hresolved06-08
MMS Delivery Failures to US AT&T Over a Subset of Toll Free NumbersMinor6.9 hresolved06-08
Inbound Call Failures to Subset of Twilio's France NumbersNo impact listed0 minresolved06-09
SMS Delivery Delay To UKMinor2.8 hresolved06-09
Inbound Call Failures to a subset of Twilio phone numbers in multiple locationsMinor4.4 hresolved06-09
SMS Delivery Delays to Liberia OrangeMinor7.1 hresolved06-09
SMS Delivery Delays to Vietnam Vinaphone Network (452-02)Minor3.6 hresolved06-09
MMS and SMS Delivery Delays to US Verizon Network (311-489) From Toll-Free Numbers and a Subset of Short CodesMinor8.7 hresolved06-09
SMS Delivery Failures to AT&T over a Subset of Long CodeNo impact listed0 minresolved06-09
SMS Logs show Error "We are Unable to Load Delivery Steps for this Message" when Viewing Message DetailsMinor3.0 hresolved06-09
On Call Engineers are Investigating an Issue with Taskrouter.No impact listed4.6 hresolved06-10
Delays in reporting Super SIM Connection EventsMinor3.3 hresolved06-10
On Call Engineers are Investigating SMS Delivery delay over Multiple Canada NetworksMinor42 minresolved06-10
SMS Delivery Delays To and From Short Codes in CanadaMinor5.4 hresolved06-10
On Call Engineers are Investigating a Potential Issue with Contact Twilio Webforms.Minor4.8 hresolved06-10
MMS Delivery Delays to US T-Mobile from a Subset of Short CodesMinor5.8 hresolved06-10
SMS Delivery Delays to Australia Mobile NumbersMinor2.5 hresolved06-11
SMS Delivery Issue to CameroonMinor4.5 hresolved06-11
SMS Delivery Delays to the Etisalat Network in NigeriaMinor4.8 hresolved06-11
SMS Delivery Delays to O2 UKMinor2.8 hresolved06-11
Super SIM Network Connectivity IssuesMinor2.9 hresolved06-11
SMS Delivery Delays to Nigeria GLO NetworkMinor2.5 hresolved06-14
SMS Delivery Issues to PolandMinor4.3 hresolved06-14
SMS Delivery Delays to Netherlands T-MobileMinor5.3 hresolved06-14
SMS Delivery Delays to Claro Network in ChileMinor11 hresolved06-14
SMS Delivery Delays to Vodafone Network in EgyptMinor7.5 hresolved06-15
SMS Delivery Delays to Banglalink BangladeshMinor2.7 hresolved06-15
Automated Alert: Minimal Customer Impact - SMS Delivery Delays to Brazil All NetworkMinor30 minresolved06-15
Super SIM Network Connectivity IssuesMinor23 hresolved06-15
Studio Sending Caller to Autopilot FailuresNo impact listed20 minresolved06-15
SMS Log Availability Delays in the Console and APIMinor3.4 hresolved06-15
SMS Delivery Delay to Airtel GabonMinor9.3 hresolved06-16
SMS Delivery Delay To Telecom Personal In ArgentinaMinor7.8 hresolved06-16
Delay in Status Changes and Log ReportsMinor4.7 hresolved06-16
TaskRouter Workers Are Stuck With ReservationsMinor3.5 hresolved06-16
Super SIM Network Connectivity IssuesMinor30 hresolved06-16
SMS Delivery Delays to Orange Network CongoMinor3.0 hresolved06-16
On Call Engineers are Investigating BulkExport Job Tool Resulting in Errors in ConsoleNo impact listed32 minresolved06-16
SMS Delivery Delays to Multiple NetworksMinor3.0 hresolved06-16
Flex Phone Number Registrations Overriding Voice URLsMinor7.5 hresolved06-16
SMS Delivery Delay to Golis Network in SomaliaMinor4.9 hresolved06-17
Outbound calls to Malaysia failing to connectNo impact listed31 minresolved06-17
Outbound Call Failures to MalaysiaMinor7.3 hresolved06-17
SMS Delivery Delays to SFR Network in FranceMinor1.6 hresolved06-17
SMS Delivery Delays to IranMinor4.5 hresolved06-17
SMS Delivery Failures For Long Code NumbersMinor2.3 hresolved06-17
SMS Delivery Delays Over Nigeria Glo Mobile NetworkMinor3.8 hresolved06-17
SMS Delivery Report Delays When Sending to Cellular Corp Network from USA Short CodesMinor2.3 hresolved06-17
SMS Delivery Delays to Mauritania ChinguitelMinor4.7 hresolved06-17
Inbound Call Failures to a Subset of Twilio Poland NumbersMinor9.0 hresolved06-17
SMS Non-Delivery to Mexico Over Twilio Local Mexico Long CodesMinor7 dresolved06-18
SMS Delivery Reports Issue Over South Africa - Cell C NetworkMinor3.1 hresolved06-18
MMS Delivery Delays to US T-Mobile and AT&TMinor29 hresolved06-18
SMS Delivery Delays to Congo Orange NetworkMinor11 hresolved06-18
SMS Delivery Delays to Israel Pelephone NetworkMinor12 hresolved06-18
SMS Delivery Delays to Dominican Republic Orange NetworkMinor14 hresolved06-18
SMS Delivery Delays to Ghana VodafoneMinor12 hresolved06-19
SMS Delivery Delays to Pakistan Zong NetworkMinor6.7 hresolved06-19
Taskrouter Missing Events Due to a Stream Service Being DownNo impact listed0 minresolved06-20
SMS Delivery Delays to Iran - MTN Network (432-035)Minor1.7 hresolved06-21
Incomplete Voice Insights Metadata for SIP Interface, Elastic SIP Trunking, & Voice SDK CallsMinor2.4 hresolved06-21
SMS Delivery Delays to Pakistan Telenor NetworkMinor1.2 hresolved06-21
SMS Log Availability Delays in the Console and APIMinor5 dresolved06-22
Higher than Normal Level of SMS Filtering of Long Codes When Sending to AT&TMinor41 hresolved06-22
Lost Super SIM Data ConnectionsMinor3.0 hresolved06-22
SMS Delivery Delay Towards Peru Telefonica Moviles S.AMinor8.4 hresolved06-23
WhatsApp Messages are Stuck in Queue StatusMinor3.6 hresolved06-23
Super SIM Connectivity Issues in EuropeMinor2.5 hresolved06-23
Issue Replaying Recordings of Conversations in Flex InsightsMinor1.3 hresolved06-23
MMS Delivery Report Delays Over Subset of Short Codes to VerizonMinor4.5 hresolved06-23
SMS Delivery Delay Towards Orange in Congo (630-86)Minor8.5 hresolved06-23
SMS Delivery Issues to Venezuela Corporacion Digitel NetworkMinor14 hresolved06-24
SMS Delivery Delay To Mobilis AlgeriaMinor52 minresolved06-24
SMS Delivery Delays and Failures to Airtel NigeriaMinor2.7 hresolved06-24
SMS Delivery Delays to US Cellular CorporationMinor2.9 hresolved06-24
End to End Testing Network DegradationMinor1.7 hresolved06-24
Issue With Email Verification Process in ConsoleMinor6.4 hresolved06-25
MMS Delivery Delays Over a Subset of Toll Free Numbers to Verizon USMinor5.4 hresolved06-25
Creating New Flex Projects Fails with an Error MessageMinor3.5 hresolved06-25
SMS Delivery Delays to Dominican Republic ClaroMinor6.3 hresolved06-25
SMS Delivery Delays and Failures to Yemen MTN NetworkMinor31 hresolved06-25
SMS Delivery Delays to KDDI Corporation in JapanMinor2.4 hresolved06-26
Platform Issue Impacting Multiple Twilio ServicesMinor1.7 hresolved06-26
SMS Delivery Delays to Saudi Arabia Zain NetworkMinor5.7 hresolved06-26
SMS Delivery Delays to Oman Nawras NetworkMinor21 hresolved06-27
SMS Delivery Delays to Ukraine Life NetworkMinor2.9 hresolved06-27
Inbound SMS Delivery Failures to Belgium Twilio Phone NumbersMinor15 hresolved06-27
SMS Delivery Delays to the United States of America Altice NetworkMinor18 hresolved06-27
SMS Delivery Delays to Multiple United States CarriersMinor11 hresolved06-27
SMS Delivery Delays to Sudan Sudani NetworkMinor11 hresolved06-27
SMS Delivery Delays to Zimbabwe NetOne NetworkMinor13 hresolved06-27
SMS Delivery Delays to the Dhiraagu network in MaldivesMinor3.8 hresolved06-28
SMS Delivery Delays to the Madar Network in LibyaMinor5.7 hresolved06-28
SMS Delivery Report Delays to Multiple U.S. Networks using subset of shortcodesMinor20 hresolved06-28
SMS Delivery Delay To AL MADAR Telecomm Network LibyaMinor15 hresolved06-28
SMS Delivery Receipt Delays To All Israeli Networks using Domestic LongcodesMinor2.6 hresolved06-28
SMS Delivery Failures to Telkom network in South AfricaMinor8.7 hresolved06-28
503 Error When Attempting to Access Twilio AhoyNo impact listed19 minresolved06-28
MMS Delivery Delays to Verizon US Using a Subset of Short CodesMinor4.7 hresolved06-28
SMS Delivery Delays To Canada Telus Mobility NetworkMinor4.4 hresolved06-29
SMS Delivery Failures on MTN network in ZambiaMinor3.1 hresolved06-29
SMS Delivery Delays to Vietnam Vinaphone NetworkMinor3.0 hresolved06-29
SMS Delivery Delays to MTN Network in SudanMinor4.5 hresolved06-29
SMS Delivery Delays to Orange Network CongoMinor8.6 hresolved06-29
Inbound Call Failures for a Small Subset of Twilio Romania NumbersNo impact listed21 minresolved06-29
Pack Loss During Voice Conference and FlexNo impact listed0 minresolved06-29
On Call Engineers are Investigating SMS Message Delivery DelaysNo impact listed35 minresolved06-29
5XX Responses in Twilio VerifyNo impact listed0 minresolved06-29
SHAKEN/STIR Signing FailuresMinor3.1 hresolved06-29
SMS Delivery Delay and Failure over Twilio Domestic LongcodesMinor3.8 hresolved06-30
SMS Delivery Delays to Nigeria Glo NetworkMinor6.8 hresolved06-30
SMS Delivery Delays to Vietnam VinaphoneMinor5.1 hresolved06-30
SMS Delivery Failures to Telkom Network in South AfricaMinor3.3 hresolved06-30
SHAKEN/STIR Signing and Verification FailingMinor5.3 hresolved06-30
Possible Incorrect Emergency Call RoutingMinor1.4 hresolved06-30
Elevated REST API 500 ErrorsMinor1.9 hresolved06-30
SMS Delivery Delays to Mali MalitelMinor11 hresolved06-30
Setting Beta Feature Flag May Not Take AffectNo impact listed1.0 hresolved06-30
SMS Delivery Failures to a Subset of Twilio Philippines NumbersMinor2.5 hresolved06-30

Maintenance 123

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Cite this

Twilio posted 154 status incidents in June 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in June 2021
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2021/06

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