rewindex

CompaniesTwilioIncidents

Twilio: WhatsApp Messages are Stuck in Queue Status

MinorStatus: resolvedStarted Resolved (3.6 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue of some WhatsApp messages are Stuck in Queue status for a subset of customers using WhatsApp channel has been resolved and WhatsApp messages channel is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-06-23 08:36 UTC, resolved after 3.6 h, 1 update(s).

Title
WhatsApp Messages are Stuck in Queue Status
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/zlf95xr7df36

Twilio profileRecent Twilio incidentsAll outages on June 23, 2021Twilio in June 2021MarkdownJSON