# Twilio: WhatsApp Messages are Stuck in Queue Status

> Twilio status incident “WhatsApp Messages are Stuck in Queue Status” on 2021-06-23: impact minor (vendor’s label), 3.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zlf95xr7df36
Last updated: 2021-06-23T12:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-06-23 08:36 UTC · Resolved: 2021-06-23 12:14 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zlf95xr7df36](https://status.twilio.com/incidents/zlf95xr7df36)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-06-23 12:14 UTC: The issue of some WhatsApp messages are Stuck in Queue status for a subset of customers using WhatsApp channel has been resolved and WhatsApp messages channel is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-06-23 08:36 UTC, resolved after 3.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zlf95xr7df36
- Citation: Twilio, “WhatsApp Messages are Stuck in Queue Status” (2021-06-23 08:36 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zlf95xr7df36 (CC BY 4.0).
- Markdown link: `[Twilio: WhatsApp Messages are Stuck in Queue Status (2021-06-23)](https://rewindex.com/company/twilio/incidents/zlf95xr7df36)`


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Canonical: https://rewindex.com/company/twilio/incidents/zlf95xr7df36 · Markdown: https://rewindex.com/company/twilio/incidents/zlf95xr7df36.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zlf95xr7df36 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:25:13.163Z