Mapbox change history

Mapbox reported a major Search Box API incident with elevated 206 (Partial Content) and 404 (Not Found) responses beginning 2026-06-29 00:00 UTC. The recorded incident ran from 2026-06-29 08:53 UTC to resolution at 2026-06-29 15:15 UTC (6 h 22 min). A mitigation deployed at 01:35 UTC reduced impact.

Mapbox reported a major incident affecting API and Maps - API: customers experienced high failure rates for live traffic tile requests. It started at 2025-11-29 03:09 UTC and was resolved at 2025-11-29 03:54 UTC, lasting 44 min. A fix was implemented by 03:36 UTC; no cause was stated.

Mapbox reported a critical incident causing increased latency and errors on vector tile endpoints, affecting API and Maps - API. It started at 2025-03-13 12:40 UTC and was resolved at 2025-03-14 12:33 UTC, lasting 23 h 52 min. Mapbox reported successful mitigation at 03-13 21:06 UTC and monitored service stability afterward.

Mapbox reported major degraded performance affecting the mapbox.mapbox-traffic-v1 tileset and Traffic Congestion Visual Layer from 2025-01-09 18:37 UTC to 2025-01-10 02:16 UTC, lasting 7 h 39 min. Mapbox identified the root cause without detailing it, implemented a fix, and confirmed resolution.

Mapbox reported a critical outage affecting live traffic, live incidents and ETAs through its API and Navigation - API, citing instability in AWS core services. It started at 2024-07-30 23:07 UTC and was resolved at 2024-07-31 12:17 UTC, lasting 13 h 9 min; Mapbox reported traffic services fully operational before resolution.

Mapbox reported a major incident affecting the live traffic vector tile service, with increased error responses and service disruptions starting 2024-07-30 23:02 UTC. It lasted 7 h 38 min and was resolved at 2024-07-31 06:41 UTC after several fixes; Vector Tiles API error rates subsided and service was fully operational.

Mapbox reported a major incident involving HTTP 401 authentication errors for some Matrix, Optimization, and Directions API users in some regions. The recorded start is 2024-01-25 23:10 UTC and resolution is 2024-01-25 12:30 UTC; these timestamps conflict, and duration is unknown. Mapbox said the issue was identified and resolved.

Mapbox reported a major Uploads API degradation: jobs were not processing from 2023-11-10 00:23 UTC until resolution at 2023-11-10 02:18 UTC, lasting 1 h 54 min. Newly created uploads were processing again by 01:02 UTC; at resolution, operations were normal and the backlog was cleared.

Mapbox reported a major Search incident affecting select POI brands in the US and Germany: searches returned no results or POI names consisting only of numbers. It started at 2023-09-12 20:14 UTC and was resolved at 2023-09-12 21:23 UTC, lasting 1 h 9 min; Mapbox identified a fix and began a rollback.

Mapbox reported critical live traffic degradation starting 2023-07-13 00:55 UTC, lasting 2 h 17 min until resolution at 2023-07-13 03:12 UTC. Customers using Navigation APIs powered by Mapbox traffic could receive inaccurate ETAs, while traffic data customers could receive intermittent live updates in impacted regions. A fix was implemented at 07-13 01:53 UTC.

Mapbox reported a critical degradation affecting offline map downloads, Mapbox Tiling Service, and live traffic generation and delivery, including delivery to Mapbox Speeds customers. The incident started at 2023-06-13 19:20 UTC and was resolved at 2023-06-13 23:20 UTC, lasting 4 h 0 min.