Changes / Mapbox / Missing or Incorrect POI Brand Name in Search
Mapbox: Major incident: Missing or Incorrect POI Brand Name in Search
Summary
Mapbox reported a major Search incident affecting select POI brands in the US and Germany: searches returned no results or POI names consisting only of numbers. It started at 2023-09-12 20:14 UTC and was resolved at 2023-09-12 21:23 UTC, lasting 1 h 9 min; Mapbox identified a fix and began a rollback.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Missing or Incorrect POI Brand Name in Search
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After: major
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After: resolved
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After: 2023-09-12 20:14 UTC
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After: 2023-09-12 21:23 UTC
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After: Search
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After: We've identified an issue where users searching for select POI brands in the US and Germany will either not get results or the returned POI names will just be numbers. The fix is identified and a rollback operation is underway.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Missing or Incorrect POI Brand Name in Search (this change) Mapbox reported a major Search incident affecting select POI brands in the US and Germany: searches returned no results or POI names consisting only of numbers. It started at 2023-09-12 20:14 UTC and was resolved at 2023-09-12 21:23 UTC, lasting 1 h 9 min; Mapbox identified a fix and began a rollback. | Major incident |