Mapbox: Missing or Incorrect POI Brand Name in Search

Impact: majorStatus: resolvedStarted 2023-09-12 20:14 UTCResolved 2023-09-12 21:23 UTC (1.1 h)2 updatesSource: stspg.io

Summary

Mapbox reported a major Search incident affecting select POI brands in the US and Germany: searches returned no results or POI names consisting only of numbers. It started at 2023-09-12 20:14 UTC and was resolved at 2023-09-12 21:23 UTC, lasting 1 h 9 min; Mapbox identified a fix and began a rollback.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Search

Timeline of updates

identified2023-09-12 20:14 UTC
We've identified an issue where users searching for select POI brands in the US and Germany will either not get results or the returned POI names will just be numbers. The fix is identified and a rollback operation is underway.
resolved2023-09-12 21:23 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Missing or Incorrect POI Brand Name in Search 2023-09-12 20:14 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mapbox profile · Recent Mapbox incidents · Markdown · JSON