CompaniesHelp ScoutMonthly reportsOctober 2024
Help Scout in October 2024: incidents, uptime and changes
5incidents posted
0labelled major or critical
100%free of major/critical
99.89%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 48 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 2 · No impact listed 3
Incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| General Instability and Inbound Email Delay | No impact listed | 0 min | resolved | 10-02 | |
| Access Issues | Minor | 41 min | resolved | 10-09 | |
| Inbound Email Delays | Minor | 7 min | resolved | 10-21 | |
| Connection Issues | No impact listed | 0 min | resolved | 10-23 | |
| Docs sites are down | No impact listed | 0 min | resolved | 10-25 |
Cite this
Help Scout posted 5 status incidents in October 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Help Scout in October 2024
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/2024/10