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CompaniesHeapMonthly reportsJuly 2026

Heap in July 2026: incidents, uptime and changes

7incidents posted
2labelled major or critical
96.58%free of major/critical
92.62%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 25 h 26 min, incident time 2.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 4 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Dashboard and Chart loading issuesMajor23 hresolved07-12
Some US Connect customers may be impacted by delays in data lake ingestionMajor2.5 hresolved07-21

Other incidents 5

IncidentImpactStartedDurationStatusDay
Slow QueriesMinor20 minresolved07-02
Temporary Data LatencyMinor13 hresolved07-07
Some US customers may experience PA query failures in the app.Minor12 hresolved07-20
Connect Sync DelaysNo impact listed3.0 hresolved07-26
Temporary Data Latency - InvestigatingMinor4.3 hresolved07-27

Maintenance 1

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Heap posted 7 status incidents in July 2026 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in July 2026
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2026/07

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