# Heap in July 2026: incidents, uptime and changes

> Heap in July 2026: 7 incidents on its status page (2 major or critical), 96.58% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2026/07
Last updated: 2026-08-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 4, none 1
- Uptime (vendor-reported): 96.58% free of major/critical incidents, 92.62% free of any incident; outage time 25 h 26 min, incident time 2.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2026](https://rewindex.com/company/heap/2026/06.md) · Next: [August 2026](https://rewindex.com/company/heap/2026/08.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dashboard and Chart loading issues](https://rewindex.com/company/heap/incidents/f7fgpj6w5dzd.md) | major | 2026-07-12 13:54 UTC | 2026-07-13 12:49 UTC | 23 h | resolved |
| [Some US Connect customers may be impacted by delays in data lake ingestion](https://rewindex.com/company/heap/incidents/bd2qbjc983pd.md) | major | 2026-07-21 06:34 UTC | 2026-07-21 09:06 UTC | 2.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Slow Queries](https://rewindex.com/company/heap/incidents/gkgz3v48yh7h.md) | minor | 2026-07-02 16:30 UTC | 2026-07-02 16:50 UTC | 20 min | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/3c0m0n5jpyvw.md) | minor | 2026-07-07 02:37 UTC | 2026-07-07 15:11 UTC | 13 h | resolved |
| [Dashboard and Chart loading issues](https://rewindex.com/company/heap/incidents/f7fgpj6w5dzd.md) | major | 2026-07-12 13:54 UTC | 2026-07-13 12:49 UTC | 23 h | resolved |
| [Some US customers may experience PA query failures in the app.](https://rewindex.com/company/heap/incidents/5y9nbr6kkyj3.md) | minor | 2026-07-20 17:44 UTC | 2026-07-21 05:56 UTC | 12 h | resolved |
| [Some US Connect customers may be impacted by delays in data lake ingestion](https://rewindex.com/company/heap/incidents/bd2qbjc983pd.md) | major | 2026-07-21 06:34 UTC | 2026-07-21 09:06 UTC | 2.5 h | resolved |
| [Connect Sync Delays](https://rewindex.com/company/heap/incidents/vcq0v8f7w9xn.md) | none | 2026-07-26 14:06 UTC | 2026-07-26 17:06 UTC | 3.0 h | resolved |
| [Temporary Data Latency - Investigating](https://rewindex.com/company/heap/incidents/m9j66f75f142.md) | minor | 2026-07-27 18:12 UTC | 2026-07-27 22:32 UTC | 4.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Live view maintenance](https://rewindex.com/company/heap/incidents/58rj7wl1gynr.md) | maintenance | 2026-07-01 22:00 UTC | 2026-07-02 01:00 UTC | 3.0 h | resolved |

## Cite this

Heap posted 7 status incidents in July 2026 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2026/07
- Citation: Heap, “Heap in July 2026” (2026-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2026/07 (CC BY 4.0).
- Markdown link: `[Heap: Heap in July 2026 (2026-07-01)](https://rewindex.com/company/heap/2026/07)`


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Canonical: https://rewindex.com/company/heap/2026/07 · Markdown: https://rewindex.com/company/heap/2026/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:21.243Z