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CompaniesHeapIncidents

Heap: Slow Queries

MinorStatus: resolvedStarted Resolved (20 min)3 updatesstspg.io (opens in new tab)

Affected components: App

Timeline of updates

  1. investigating

    We are current investigating an issue with slow/unresponsive queries for a subset of customers. No data is lost. We will post an update in 2 hours.

  2. monitoring

    Queries have resumed. We are monitoring.

  3. resolved

    This incident has been resolved.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2026-07-02 16:30 UTC, resolved after 20 min, 3 update(s).

Title
Slow Queries
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/gkgz3v48yh7h

Heap profileRecent Heap incidentsAll outages on July 2, 2026Heap in July 2026MarkdownJSON