CompaniesGorgiasMonthly reportsApril 2026
Gorgias in April 2026: incidents, uptime and changes
7incidents posted
7labelled major or critical
95.05%free of major/critical
95.05%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 35 h 35 min, incident time 35 h 35 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 7
Major and critical incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Automation Rules Not Triggering | Major | 3.6 h | resolved | 04-03 | |
| Customers' search not up to date | Major | 5.8 h | resolved | 04-06 | |
| No live updates on some Helpdesks hosted in Europe | Major | 42 min | resolved | 04-09 | |
| Some customers may experience delayed ticket and order updates or missin... | Major | 20 h | resolved | 04-09 | |
| europe-west1-c511 cluster experiencing partial outage | Major | 43 min | resolved | 04-09 | |
| Message processing has been restored across all affected services | Major | 4.1 h | resolved | 04-17 | |
| Account signup form reports errors | Major | 51 min | resolved | 04-24 |
Maintenance 7
Show scheduled maintenance
- [Scheduled] Scheduled Infrastructure Maintenance - Europe Part 1
- [Scheduled] Scheduled Infrastructure Maintenance - North America
- [Scheduled] Scheduled Infrastructure Maintenance - Europe
- [Scheduled] Scheduled Infrastructure Maintenance - North America
- [Scheduled] Scheduled Database Maintenance - North America
- [Scheduled] Scheduled Infrastructure Maintenance - North America
- [Scheduled] Scheduled Database Maintenance - North America
Cite this
Gorgias posted 7 status incidents in April 2026 (7 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in April 2026
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2026/04