# Gorgias in April 2026: incidents, uptime and changes > Gorgias in April 2026: 7 incidents on its status page (7 major or critical), 95.05% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages. Canonical: https://rewindex.com/company/gorgias/2026/04 Last updated: 2026-05-01T00:00:00Z - Incidents posted: 7 (major/critical: 7) · Maintenance: 7 - By vendor impact label: major 7 - Uptime (vendor-reported): 95.05% free of major/critical incidents, 95.05% free of any incident; outage time 35 h 35 min, incident time 35 h 35 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [March 2026](https://rewindex.com/company/gorgias/2026/03.md) · Next: [May 2026](https://rewindex.com/company/gorgias/2026/05.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Automation Rules Not Triggering](https://rewindex.com/company/gorgias/incidents/jc4ngqdtxb6l.md) | major | 2026-04-03 12:46 UTC | 2026-04-03 16:25 UTC | 3.6 h | resolved | | [Customers' search not up to date](https://rewindex.com/company/gorgias/incidents/pg1yb9hmg6lr.md) | major | 2026-04-06 22:42 UTC | 2026-04-07 04:32 UTC | 5.8 h | resolved | | [No live updates on some Helpdesks hosted in Europe](https://rewindex.com/company/gorgias/incidents/66qh1pkj4hrx.md) | major | 2026-04-09 10:42 UTC | 2026-04-09 11:24 UTC | 42 min | resolved | | [Some customers may experience delayed ticket and order updates or missin...](https://rewindex.com/company/gorgias/incidents/5543ljt1nwwt.md) | major | 2026-04-09 12:19 UTC | 2026-04-10 08:44 UTC | 20 h | resolved | | [europe-west1-c511 cluster experiencing partial outage](https://rewindex.com/company/gorgias/incidents/68gr1gnknkqp.md) | major | 2026-04-09 17:18 UTC | 2026-04-09 18:01 UTC | 43 min | resolved | | [Message processing has been restored across all affected services](https://rewindex.com/company/gorgias/incidents/3kdfygssp9vd.md) | major | 2026-04-17 07:07 UTC | 2026-04-17 11:15 UTC | 4.1 h | resolved | | [Account signup form reports errors](https://rewindex.com/company/gorgias/incidents/j8181qrwfk1d.md) | major | 2026-04-24 14:58 UTC | 2026-04-24 15:50 UTC | 51 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Automation Rules Not Triggering](https://rewindex.com/company/gorgias/incidents/jc4ngqdtxb6l.md) | major | 2026-04-03 12:46 UTC | 2026-04-03 16:25 UTC | 3.6 h | resolved | | [Customers' search not up to date](https://rewindex.com/company/gorgias/incidents/pg1yb9hmg6lr.md) | major | 2026-04-06 22:42 UTC | 2026-04-07 04:32 UTC | 5.8 h | resolved | | [No live updates on some Helpdesks hosted in Europe](https://rewindex.com/company/gorgias/incidents/66qh1pkj4hrx.md) | major | 2026-04-09 10:42 UTC | 2026-04-09 11:24 UTC | 42 min | resolved | | [Some customers may experience delayed ticket and order updates or missin...](https://rewindex.com/company/gorgias/incidents/5543ljt1nwwt.md) | major | 2026-04-09 12:19 UTC | 2026-04-10 08:44 UTC | 20 h | resolved | | [europe-west1-c511 cluster experiencing partial outage](https://rewindex.com/company/gorgias/incidents/68gr1gnknkqp.md) | major | 2026-04-09 17:18 UTC | 2026-04-09 18:01 UTC | 43 min | resolved | | [Message processing has been restored across all affected services](https://rewindex.com/company/gorgias/incidents/3kdfygssp9vd.md) | major | 2026-04-17 07:07 UTC | 2026-04-17 11:15 UTC | 4.1 h | resolved | | [Account signup form reports errors](https://rewindex.com/company/gorgias/incidents/j8181qrwfk1d.md) | major | 2026-04-24 14:58 UTC | 2026-04-24 15:50 UTC | 51 min | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] Scheduled Infrastructure Maintenance - Europe Part 1](https://rewindex.com/company/gorgias/incidents/5r2p5hjrzctc.md) | maintenance | 2026-04-07 23:00 UTC | 2026-04-08 00:53 UTC | 1.9 h | resolved | | [\[Scheduled\] Scheduled Infrastructure Maintenance - North America](https://rewindex.com/company/gorgias/incidents/mpwqjt10ffhc.md) | maintenance | 2026-04-09 07:32 UTC | 2026-04-09 08:04 UTC | 32 min | resolved | | [\[Scheduled\] Scheduled Infrastructure Maintenance - Europe](https://rewindex.com/company/gorgias/incidents/g9qbhxvph5qv.md) | maintenance | 2026-04-13 23:00 UTC | 2026-04-14 00:00 UTC | 1.0 h | resolved | | [\[Scheduled\] Scheduled Infrastructure Maintenance - North America](https://rewindex.com/company/gorgias/incidents/drhy1gj77syj.md) | maintenance | 2026-04-15 07:00 UTC | 2026-04-15 08:00 UTC | 1.0 h | resolved | | [\[Scheduled\] Scheduled Database Maintenance - North America](https://rewindex.com/company/gorgias/incidents/p83gyygychty.md) | maintenance | 2026-04-22 07:00 UTC | 2026-04-22 07:43 UTC | 43 min | resolved | | [\[Scheduled\] Scheduled Infrastructure Maintenance - North America](https://rewindex.com/company/gorgias/incidents/832wws17g94b.md) | maintenance | 2026-04-27 07:00 UTC | 2026-04-27 07:58 UTC | 58 min | resolved | | [\[Scheduled\] Scheduled Database Maintenance - North America](https://rewindex.com/company/gorgias/incidents/kz5b4vhwm5tc.md) | maintenance | 2026-04-29 07:00 UTC | 2026-04-29 07:50 UTC | 50 min | resolved | ## Cite this Gorgias posted 7 status incidents in April 2026 (7 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/gorgias/2026/04 - Citation: Gorgias, “Gorgias in April 2026” (2026-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2026/04 (CC BY 4.0). - Markdown link: `[Gorgias: Gorgias in April 2026 (2026-04-01)](https://rewindex.com/company/gorgias/2026/04)` --- Canonical: https://rewindex.com/company/gorgias/2026/04 · Markdown: https://rewindex.com/company/gorgias/2026/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:24.183Z