Outages by dayApril 24, 2017

Outages on April 24, 2017

UTC day 2017-04-24 (Apr 24, 2017, 00:00 to Apr 24, 2017, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started

1labelled major or critical

11vendors with a new incident

6still open from earlier days

By vendor label: Major 1 · Minor 10 · No impact listed 6 · 2 maintenance

Incidents started this day 17

Vendor	Incident	Impact	Started	Resolved	Status
Datadog	Empty graphs in dashboards	Major	22:21	22:55 (34 min)	resolved
Plivo	plivo.com DNS issue	Minor	11:33	13:40 (2.1 h)	resolved
Mixpanel	Issues loading assets from our CDN	Minor	14:52	15:29 (37 min)	resolved
Close	Reports of outgoing & incoming calls not working	Minor	17:28	Apr 25, 2017, 01:41 (8.2 h)	resolved
Plivo	Voice and SMS API errors	Minor	17:51	18:07 (16 min)	resolved
Plivo	SMS API errors	Minor	18:13	18:23 (10 min)	resolved
SparkPost	Degraded performance for metrics and message events APIs	Minor	19:11	19:29 (18 min)	resolved
Mux	Delay in Data Availability	Minor	20:28	Apr 25, 2017, 03:06 (6.6 h)	resolved
Plivo	Call and SMS API issues for a very few set of customers	Minor	21:46	Apr 25, 2017, 00:33 (2.8 h)	resolved
Netlify	API Errors Lead to Some Page Load Failures	Minor	21:48	21:48 (0 min)	resolved
LogRocket	A DNS configuration issue is preventing new sessions from being recorded	Minor	21:57	22:05 (8 min)	resolved
Datadog	Pingdom Errors	No impact listed	02:39	02:49 (10 min)	resolved
LaunchDarkly	Slow user search	No impact listed	09:23	10:47 (1.4 h)	resolved
LaunchDarkly	Slow user search	No impact listed	11:21	20:48 (9.4 h)	resolved
Mapbox	Elevated U.S. error rate	No impact listed	11:46	13:07 (1.4 h)	resolved
Mixpanel	Temporary Data Ingestion & Notification Delay	No impact listed	17:32	Apr 25, 2017, 05:36 (12 h)	resolved
Hotjar	Incident Report - Heatmap and Recording processing	No impact listed	18:09	Apr 25, 2017, 13:38 (19 h)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Close	Calling Disruption	Major	Apr 23, 2017, 13:07	13:46 (25 h)	resolved
Heap	Delayed Heap SQL Syncs	Minor	Apr 21, 2017, 16:27	Apr 25, 2017, 16:47 (4 d)	resolved
Statuspage	Issues setting up SSL on new pages	Minor	Apr 21, 2017, 21:29	22:01 (3 d)	resolved
Aircall	Issues with one of our VoIP infrastructure provider	Minor	Apr 23, 2017, 10:57	06:11 (19 h)	resolved
Plivo	Outbound calls failure	Minor	Apr 23, 2017, 11:04	11:25 (24 h)	resolved
Linode (Akamai)	Linode Critical Xen Maintenance	No impact listed	Apr 19, 2017, 15:22	May 2, 2017, 12:23 (13 d)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Heap	[Scheduled] Scheduled Maintenance Window	Maintenance	06:05	06:49 (44 min)	resolved
Bitbucket	[Scheduled] Scheduled load balancer maintenance	Maintenance	21:00	22:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Datadog, Plivo, Mixpanel, Close, SparkPost, Mux, Netlify, LogRocket, LaunchDarkly, Mapbox, Hotjar.

Cite this

17 vendor-reported incidents started on 2017-04-24 (UTC) across 11 vendors, 1 labelled major or critical by the vendor.

Title: Outages on April 24, 2017
Vendor: Rewindex daily outage roundup
Date: 2017-04-24 00:00 UTC
URL: https://rewindex.com/outages/2017-04-24

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