CompaniesXeroMonthly reportsAugust 2022
Xero in August 2022: incidents, uptime and changes
11incidents posted
2labelled major or critical
99.39%free of major/critical
95.04%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4 h 32 min, incident time 36 h 50 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 8 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| United Kingdom: HMRC Tax Reporting - Customer experiencing issues with HMRC Tax Reporting | Major | 3.4 h | resolved | 08-05 | |
| Customers receiving errors in Xero | Major | 1.1 h | resolved | 08-08 |
Other incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some users experiencing performance issues in Xero Practice Manager (XPM) | Minor | 30 min | resolved | 08-01 | |
| Xero Tax - some users are unable to print | Minor | 40 min | resolved | 08-02 | |
| Hubdoc - Documents uploading are not being processed | Minor | 30 min | resolved | 08-08 | |
| United Kingdom: HMRC Tax Reporting - Customer experiencing issues with HMRC Tax Reporting | Minor | 1.1 h | resolved | 08-10 | |
| Xero Central: Learning - Currently unavailable | Minor | 9.0 h | resolved | 08-12 | |
| United Kingdom: Construction Industry Scheme (CIS) - Some customers unable to submit returns to HMRC | Minor | 13 h | resolved | 08-15 | |
| Xero Practice Manager (XPM) - customers are unable to access XPM | No impact listed | 48 min | resolved | 08-16 | |
| Xero Navigation Bar - Slow performance when accessing Reports tab | Minor | 6.6 h | resolved | 08-17 | |
| Sending emails from Xero - Some users unable to send | Minor | 43 min | resolved | 08-19 |
Cite this
Xero posted 11 status incidents in August 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in August 2022
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2022/08