CompaniesXeroMonthly reportsJuly 2022
Xero in July 2022: incidents, uptime and changes
12incidents posted
6labelled major or critical
99.31%free of major/critical
94.79%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5 h 8 min, incident time 38 h 42 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 4 · Minor 4 · No impact listed 2
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users are currently experiencing issues with accessing Xero | Critical | 35 min | resolved | 07-07 | |
| Unable to log on to Xero Practice Manager | Critical | 20 min | resolved | 07-10 | |
| Some users are experiencing errors in Xero | Major | 2.1 h | resolved | 07-20 | |
| Xero HQ Document Packs and Chart of Accounts unavailable in navigation bar | Major | 1.8 h | resolved | 07-25 | |
| Hubdoc unable to be connected with Xero | Major | 5 min | resolved | 07-26 | |
| Batch Deposits is currently unavailable | Major | 16 min | resolved | 07-26 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some AU Tax are unable to retrieve IITR prefill | Minor | 2.4 h | resolved | 07-01 | |
| Some users may be experiencing issues with accessing/lodging BAS in Xero | Minor | 1.7 h | resolved | 07-04 | |
| Some users are unable to send emails from Xero | No impact listed | 32 min | resolved | 07-08 | |
| Some users are experiencing technical issues with the HMRC API service | Minor | 25 h | resolved | 07-11 | |
| Some users experiencing performance issues in Xero | Minor | 4.9 h | resolved | 07-14 | |
| Multiple Xero products were unavailable | No impact listed | 0 min | resolved | 07-28 |
Maintenance 1
Show scheduled maintenance
Cite this
Xero posted 12 status incidents in July 2022 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in July 2022
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2022/07