# Xero in July 2022: incidents, uptime and changes

> Xero in July 2022: 12 incidents on its status page (6 major or critical), 99.31% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2022/07
Last updated: 2022-08-01T00:00:00Z

- Incidents posted: 12 (major/critical: 6) · Maintenance: 1
- By vendor impact label: critical 2, major 4, minor 4, none 2
- Uptime (vendor-reported): 99.31% free of major/critical incidents, 94.79% free of any incident; outage time 5 h 8 min, incident time 38 h 42 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2022](https://rewindex.com/company/xero/2022/06.md) · Next: [August 2022](https://rewindex.com/company/xero/2022/08.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are currently experiencing issues with accessing Xero](https://rewindex.com/company/xero/incidents/9z01s17cz0dh.md) | critical | 2022-07-07 02:12 UTC | 2022-07-07 02:47 UTC | 35 min | resolved |
| [Unable to log on to Xero Practice Manager](https://rewindex.com/company/xero/incidents/q21z1vsv4lmz.md) | critical | 2022-07-10 21:23 UTC | 2022-07-10 21:43 UTC | 20 min | resolved |
| [Some users are experiencing errors in Xero](https://rewindex.com/company/xero/incidents/zwg3mq89l0r4.md) | major | 2022-07-20 22:55 UTC | 2022-07-21 01:01 UTC | 2.1 h | resolved |
| [Xero HQ Document Packs and Chart of Accounts unavailable in navigation bar](https://rewindex.com/company/xero/incidents/pcr8g48bbz6j.md) | major | 2022-07-25 00:29 UTC | 2022-07-25 02:15 UTC | 1.8 h | resolved |
| [Hubdoc unable to be connected with Xero](https://rewindex.com/company/xero/incidents/7npykq2b6l55.md) | major | 2022-07-26 04:49 UTC | 2022-07-26 04:54 UTC | 5 min | resolved |
| [Batch Deposits is currently unavailable](https://rewindex.com/company/xero/incidents/pjv3v4scm88r.md) | major | 2022-07-26 16:52 UTC | 2022-07-26 17:08 UTC | 16 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some AU Tax are unable to retrieve IITR prefill](https://rewindex.com/company/xero/incidents/mt9rnrx8mzj7.md) | minor | 2022-07-01 02:14 UTC | 2022-07-01 04:36 UTC | 2.4 h | resolved |
| [Some users may be experiencing issues with accessing/lodging BAS in Xero](https://rewindex.com/company/xero/incidents/vfmc4k3z2ts6.md) | minor | 2022-07-04 03:05 UTC | 2022-07-04 04:48 UTC | 1.7 h | resolved |
| [Users are currently experiencing issues with accessing Xero](https://rewindex.com/company/xero/incidents/9z01s17cz0dh.md) | critical | 2022-07-07 02:12 UTC | 2022-07-07 02:47 UTC | 35 min | resolved |
| [Some users are unable to send emails from Xero](https://rewindex.com/company/xero/incidents/hywvkxxjg59t.md) | none | 2022-07-08 23:00 UTC | 2022-07-08 23:32 UTC | 32 min | resolved |
| [Unable to log on to Xero Practice Manager](https://rewindex.com/company/xero/incidents/q21z1vsv4lmz.md) | critical | 2022-07-10 21:23 UTC | 2022-07-10 21:43 UTC | 20 min | resolved |
| [Some users are experiencing technical issues with the HMRC API service](https://rewindex.com/company/xero/incidents/wvs689zj19f3.md) | minor | 2022-07-11 10:00 UTC | 2022-07-12 10:34 UTC | 25 h | resolved |
| [Some users experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/b15bz8f014yh.md) | minor | 2022-07-14 00:39 UTC | 2022-07-14 05:34 UTC | 4.9 h | resolved |
| [Some users are experiencing errors in Xero](https://rewindex.com/company/xero/incidents/zwg3mq89l0r4.md) | major | 2022-07-20 22:55 UTC | 2022-07-21 01:01 UTC | 2.1 h | resolved |
| [Xero HQ Document Packs and Chart of Accounts unavailable in navigation bar](https://rewindex.com/company/xero/incidents/pcr8g48bbz6j.md) | major | 2022-07-25 00:29 UTC | 2022-07-25 02:15 UTC | 1.8 h | resolved |
| [Hubdoc unable to be connected with Xero](https://rewindex.com/company/xero/incidents/7npykq2b6l55.md) | major | 2022-07-26 04:49 UTC | 2022-07-26 04:54 UTC | 5 min | resolved |
| [Batch Deposits is currently unavailable](https://rewindex.com/company/xero/incidents/pjv3v4scm88r.md) | major | 2022-07-26 16:52 UTC | 2022-07-26 17:08 UTC | 16 min | resolved |
| [Multiple Xero products were unavailable](https://rewindex.com/company/xero/incidents/spv6hwhb9859.md) | none | 2022-07-28 07:19 UTC | 2022-07-28 07:19 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance for Industry service](https://rewindex.com/company/xero/incidents/pnxcppg4tm69.md) | maintenance | 2022-07-09 17:01 UTC | 2022-07-09 17:31 UTC | 30 min | resolved |

## Cite this

Xero posted 12 status incidents in July 2022 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2022/07
- Citation: Xero, “Xero in July 2022” (2022-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2022/07 (CC BY 4.0).
- Markdown link: `[Xero: Xero in July 2022 (2022-07-01)](https://rewindex.com/company/xero/2022/07)`


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Canonical: https://rewindex.com/company/xero/2022/07 · Markdown: https://rewindex.com/company/xero/2022/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:35.387Z