CompaniesXeroMonthly reportsJune 2022
Xero in June 2022: incidents, uptime and changes
14incidents posted
6labelled major or critical
98.05%free of major/critical
94.71%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 14 h 1 min, incident time 38 h 5 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 6 · Minor 7 · No impact listed 1
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| ATO online services pre-fill are currently unavailable | Major | 2.6 h | resolved | 06-01 | |
| Some users are unable to access Expenses. | Major | 1.7 h | resolved | 06-07 | |
| Some customers are unable to send emails in Xero | Major | 3.1 h | resolved | 06-09 | |
| Unable to access Hubdoc | Major | 1.9 h | resolved | 06-09 | |
| Some users are unable to access Expenses. | Major | 15 min | resolved | 06-14 | |
| Yodlee Global outage | Major | 4.4 h | resolved | 06-17 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some customers are experiencing errors connecting integrated apps | Minor | 14 h | resolved | 06-08 | |
| Some customers are experiencing errors connecting integrated apps | Minor | 1.1 h | resolved | 06-10 | |
| AWS outage impacting multiple products across Xero | No impact listed | 2.3 h | resolved | 06-10 | |
| Emails from WFM failing to send | Minor | 2.6 h | resolved | 06-10 | |
| AU Tax users unable to print tax returns | Minor | 3.0 h | resolved | 06-16 | |
| Users are encountering errors when exporting NZ GST Returns | Minor | 4.0 h | resolved | 06-16 | |
| Some users are unable to access Projects | Minor | 27 min | resolved | 06-17 | |
| Users unable to access employees tab in Payroll and Expenses | Minor | 14 min | resolved | 06-20 |
Maintenance 1
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Cite this
Xero posted 14 status incidents in June 2022 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in June 2022
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2022/06