Xero: Xero HQ Document Packs and Chart of Accounts unavailable in navigation bar
Timeline of updates
- resolved
Our team has resolved the issue impacting customers trying to access Document Packs and Chart of Accounts through the navigation bar on Xero HQ. We apologise for any inconvenience this has caused. We became aware that customers were unable to access ‘Document Packs’ or ‘Chart of Accounts’ in Xero HQ for a short period of time. This was caused by a product release that caused these products to become unavailable in the navigation bar. The release has been rolled back and the issue has been resolved. Services are now back to normal.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON