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Xero: Sending emails from Xero - Some users unable to send

MinorStatus: resolvedStarted Resolved (43 min)1 updatestatus.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team has resolved the issue some customers experienced when sending emails from Xero. We apologise for any inconvenience this has caused. This related to how the database was configured which meant for some customers they were unable to send emails from Xero for a short period of time. Customers affected by this will have send failures recorded in the 'History & Notes' section of any documents/emails they attempted to send.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2022-08-19 03:38 UTC, resolved after 43 min, 1 update(s).

Title
Sending emails from Xero - Some users unable to send
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/t7mljvjjlrm3

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