# Xero in August 2022: incidents, uptime and changes

> Xero in August 2022: 11 incidents on its status page (2 major or critical), 99.39% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2022/08
Last updated: 2022-09-01T00:00:00Z

- Incidents posted: 11 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 8, none 1
- Uptime (vendor-reported): 99.39% free of major/critical incidents, 95.04% free of any incident; outage time 4 h 32 min, incident time 36 h 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2022](https://rewindex.com/company/xero/2022/07.md) · Next: [September 2022](https://rewindex.com/company/xero/2022/09.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [United Kingdom: HMRC Tax Reporting - Customer experiencing issues with HMRC Tax Reporting](https://rewindex.com/company/xero/incidents/95fp6mdbkx4c.md) | major | 2022-08-05 16:04 UTC | 2022-08-05 19:29 UTC | 3.4 h | resolved |
| [Customers receiving errors in Xero](https://rewindex.com/company/xero/incidents/prkbz2t6w991.md) | major | 2022-08-08 01:54 UTC | 2022-08-08 03:01 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users experiencing performance issues in Xero Practice Manager (XPM)](https://rewindex.com/company/xero/incidents/f54lkhf0x1nq.md) | minor | 2022-08-01 07:37 UTC | 2022-08-01 08:07 UTC | 30 min | resolved |
| [Xero Tax - some users are unable to print](https://rewindex.com/company/xero/incidents/jd0kjhsxg9gf.md) | minor | 2022-08-02 01:06 UTC | 2022-08-02 01:46 UTC | 40 min | resolved |
| [United Kingdom: HMRC Tax Reporting - Customer experiencing issues with HMRC Tax Reporting](https://rewindex.com/company/xero/incidents/95fp6mdbkx4c.md) | major | 2022-08-05 16:04 UTC | 2022-08-05 19:29 UTC | 3.4 h | resolved |
| [Customers receiving errors in Xero](https://rewindex.com/company/xero/incidents/prkbz2t6w991.md) | major | 2022-08-08 01:54 UTC | 2022-08-08 03:01 UTC | 1.1 h | resolved |
| [Hubdoc - Documents uploading are not being processed](https://rewindex.com/company/xero/incidents/vhk8fjf672m9.md) | minor | 2022-08-08 09:50 UTC | 2022-08-08 10:20 UTC | 30 min | resolved |
| [United Kingdom: HMRC Tax Reporting - Customer experiencing issues with HMRC Tax Reporting](https://rewindex.com/company/xero/incidents/pkhbcnbzhkff.md) | minor | 2022-08-10 11:13 UTC | 2022-08-10 12:17 UTC | 1.1 h | resolved |
| [Xero Central: Learning - Currently unavailable](https://rewindex.com/company/xero/incidents/m8cql3gnxmzt.md) | minor | 2022-08-12 04:58 UTC | 2022-08-12 13:57 UTC | 9.0 h | resolved |
| [United Kingdom: Construction Industry Scheme (CIS) - Some customers unable to submit returns to HMRC](https://rewindex.com/company/xero/incidents/69tksp7vd3v0.md) | minor | 2022-08-15 11:29 UTC | 2022-08-16 00:45 UTC | 13 h | resolved |
| [Xero Practice Manager (XPM) - customers are unable to access XPM](https://rewindex.com/company/xero/incidents/4qfgcrj262gv.md) | none | 2022-08-16 07:52 UTC | 2022-08-16 08:40 UTC | 48 min | resolved |
| [Xero Navigation Bar - Slow performance when accessing Reports tab](https://rewindex.com/company/xero/incidents/j3y5pnk25clc.md) | minor | 2022-08-17 00:26 UTC | 2022-08-17 07:02 UTC | 6.6 h | resolved |
| [Sending emails from Xero - Some users unable to send](https://rewindex.com/company/xero/incidents/t7mljvjjlrm3.md) | minor | 2022-08-19 03:38 UTC | 2022-08-19 04:21 UTC | 43 min | resolved |

## Cite this

Xero posted 11 status incidents in August 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2022/08
- Citation: Xero, “Xero in August 2022” (2022-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2022/08 (CC BY 4.0).
- Markdown link: `[Xero: Xero in August 2022 (2022-08-01)](https://rewindex.com/company/xero/2022/08)`


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Canonical: https://rewindex.com/company/xero/2022/08 · Markdown: https://rewindex.com/company/xero/2022/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:54:08.581Z