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CompaniesXeroMonthly reportsSeptember 2020

Xero in September 2020: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.52%free of major/critical
96.04%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 25 min, incident time 28 h 29 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 3 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Delay in processing new documents created in Hubdoc and Email to BillsMajor3.3 hresolved09-04

Other incidents 4

IncidentImpactStartedDurationStatusDay
Some users are experiencing slowness in XeroMinor18 hresolved09-09
Some users are unable to access Batch Payments in XeroNo impact listed36 minresolved09-21
Australian users are unable to view their subscription page in XeroMinor2.2 hresolved09-22
Australia customers are unable to see Premium plans in the Xero buy flowMinor4.6 hresolved09-23

Cite this

Xero posted 5 status incidents in September 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in September 2020
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2020/09

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