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CompaniesTwilioMonthly reportsAugust 2025

Twilio in August 2025: incidents, uptime and changes

161incidents posted
1labelled major or critical
99.33%free of major/critical
7.64%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 55 min, incident time 28.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 139 · No impact listed 21

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays and Failures to AT&T Long Codes, Short Codes and Toll Free Numbers in United States of AmericaMajor4.9 hresolved08-06

Other incidents 160

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays to T-Mobile in NetherlandsMinor13 hresolved08-01
SMS Delivery Delays to Telefonica in ColombiaMinor3.0 hresolved08-01
SMS Delivery Delays and Failures to Claro in ArgentinaMinor6.3 hresolved08-01
Inbound Call Failures From Subscribers To Portugal Twilio Phone NumbersMinor4.9 hresolved08-01
Twilio.com Login Returns 404 ErrorNo impact listed3.0 hresolved08-01
Account Security US Verizon API IssueMinor8.4 hresolved08-01
SMS Delivery Delays to AmericaNet Network in BrazilMinor9.6 hresolved08-02
SMS Delivery Delays and Failures to LG U+ Network in South KoreaMinor5.4 hresolved08-02
Inbound Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern IrelandMinor9.6 hresolved08-03
Transcriptions for Voicemail Through VoiceBase are DelayedMinor7.3 hresolved08-03
SMS Delivery Delays to Bouygues Telecom in FranceMinor13 hresolved08-03
Voice Call Quality Issues To A Subset of Twilio Japan Phone NumbersMinor3.0 hresolved08-04
SMS Delivery Delays and Failures When Sending Messages to Multiple Countries in Central AsiaMinor17 hresolved08-04
SMS Delivery Failures on Multiple Mobile Network in MalaysiaMinor2.6 hresolved08-04
Silent Calls / Missing RTP Streams From and To a Subset of Twilio United Kingdom Phone NumbersNo impact listed0 minresolved08-04
SMS Delivery Failures to FarEasTone in Taiwan, Province of ChinaMinor5.0 hresolved08-04
SMS Delivery Failures To AmericaNet Network In BrazilMinor6.2 hresolved08-04
Programmable Messaging API HTTP 5xx ErrorsNo impact listed0 minresolved08-04
SMS Delivery Delays to Claro in Peru via a Subset of ShortcodesNo impact listed57 minresolved08-04
SMS Delivery Delays to AT&T Mexico.Minor4.5 hresolved08-05
SMS Delivery Delays to China Unicom in China.Minor17 hresolved08-05
Call quality issues From a subset of Twilio United Kingdom Phone numbersMinor11 hresolved08-05
SMS Delivery Failures to Multiple Countries in Middle EastMinor7.0 hresolved08-05
Rest API Latency for Products other than Voice, Messaging, Flex, and TaskrouterMinor1.4 hresolved08-05
Elevated rate of 60608 Errors for Lookup API V2 Reassigned Number API CallsNo impact listed0 minresolved08-05
On Call Engineers are Investigating an issueMinor3 minresolved08-06
Automated Alert: No Customer ImpactNo impact listed1.3 hresolved08-06
SMS Delivery Delays and Failures to AT&T Long Codes and Short Codes in United States of AmericaMinor47 minresolved08-06
SMS Delivery Delays to AT&T MexicoMinor8.8 hresolved08-06
Voice: ConversationRelay AffectedNo impact listed0 minresolved08-06
SMS Delivery Delays to MTN NigeriaMinor6.1 hresolved08-06
Call Quality Issues to a Subset of Twilio United Kingdom Phone NumbersMinor5.0 hresolved08-06
SMS Delivery Delays To MTN Network in Ivory CoastMinor11 hresolved08-06
SMS Delivery Reports Delay to Multiple Networks in United States of America via Subset of ShortcodesMinor3.2 hresolved08-07
WhatsApp Messages Delayed IntermittentlyNo impact listed0 minresolved08-07
SMS Delivery Delays to MTN NigeriaMinor4.6 hresolved08-07
RCS Messages Sent to AT&T Test Recipients are Failing for All CustomersMinor5.8 hresolved08-07
Call Failures to a Subset of Twilio Phone Numbers in IsraelMinor7.1 hresolved08-07
SMS Delivery Failures to the Naxtel Network in AzerbaijanMinor3.3 hresolved08-07
SMS Delivery Delays and Failures To Telenor Network In PakistanMinor8.6 hresolved08-08
SMS Delivery Delays to Novatel in Slovenia via Subset of Longcodes & Alphanumeric NumbersMinor5.3 hresolved08-08
SMS Delivery Delays to Viettel in BurundiMinor11 hresolved08-08
Whatsapp ErrorsNo impact listed16 minresolved08-08
SMS Delivery Delays to Multiple US Networks via a Subset of Short CodesMinor2.9 hresolved08-08
WhatsApp Message Delivery DelaysMinor7.3 hresolved08-08
Call Failures to Subset of Canadian Local and Toll-Free NumbersMinor3 dresolved08-08
SMS Delivery Failures to Airtel in ZambiaMinor11 hresolved08-10
On Call Engineers are Investigating an issue voice transcription servicesMinor49 minresolved08-10
SMS Delivery Delays to Viettel Network in BurundiMinor8 dresolved08-10
Sms Delivery Reports Delay to Drillisch 1&1 in GermanyMinor5.0 hresolved08-11
SMS Delivery Delays & Delivery Receipt Delays to Telenor Network in PakistanMinor37 hresolved08-11
Conversations API in IE1 Region Failing With 5xx ErrorsMinor13 hresolved08-11
SMS Delivery Failures on Orange in SpainMinor1.8 hresolved08-11
Issues When Start or Stop Voice Call Recordings and StreamsMinor3.5 hresolved08-11
SMS Delivery Delays and Failures to K-Cell in KazakhstanMinor19 hresolved08-12
MMS Delivery Delays to Multiple Networks in the US via Subset of ShortcodesMinor23 hresolved08-12
Access to Admin Center May Fail IntermittentlyMinor41 minresolved08-12
SMS Delivery Delays and Failures to Multiple Networks in CanadaMinor4.3 hresolved08-12
RCS Messaging Services Affected to Brazil DestinationsNo impact listed0 minresolved08-12
SMS Delivery Delays to Tigo Network in ChadMinor17 hresolved08-12
SMS Delivery Delays and Failures to K-Cell Network in KazakhstanMinor11 hresolved08-13
SMS Delivery Delays to Azi Communications Ltd Network in IsraelMinor2.9 hresolved08-13
Programmable Messaging AffectedNo impact listed0 minresolved08-13
Webhooks Failures in IE1 RegionMinor2.0 hresolved08-13
SMS Delivery Delays To Telecom Egypt Network in EgyptMinor6.7 hresolved08-13
Messaging Logs "Export to CSV" Returns Empty FilesMinor3.5 hresolved08-13
Intermittent Errors for Studio and Phone NumbersMinor19 hresolved08-13
MMS Delivery Failures to T-Mobile in United States of AmericaMinor9.0 hresolved08-14
MMS Delivery Failures to AT&T Network in the US From a Subset of Short CodesMinor2.4 hresolved08-14
SMS Delivery Delays to Orange, Telefonica and Yoigo Networks in SpainMinor4.8 hresolved08-14
Lookup Identity Match Returning 60608 ErrorsNo impact listed0 minresolved08-14
Call Failures To and From a Subset of Twilio Numbers in BrazilMinor3.6 hresolved08-14
SMS Delivery Delays to Dish Network in United States of America via Subset of Short-CodesMinor5.9 hresolved08-14
SMS Delivery Delays and Failures to Megafon Network in TajikistanMinor3.0 hresolved08-14
SMS Delivery Delays to MTN Network in BeninMinor19 hresolved08-14
Elevated 63005 Errors for Programmable Messaging Rest APIMinor17 hresolved08-14
SMS Delivery Report Delays to a Subset of Small Networks in United States of America From a Subset of LongcodesMinor7.3 hresolved08-14
SMS Delivery Delays to AT&T in MexicoMinor14 hresolved08-15
SMS Delivery Issues Across Multiple Networks in United States Using Short CodesMinor1.2 hresolved08-15
SMS Delivery Delays to Algar Telecom in BrazilMinor3.4 hresolved08-16
SMS Delivery Delays to Claro Network in Costa RicaMinor2.8 hresolved08-16
SMS Delivery Delays to Algar Telecom (CTBC) in BrazilMinor17 hresolved08-17
SMS Delivery Delays and Failures to Celcom in MalaysiaMinor4.2 hresolved08-18
SMS Delivery Delays to Algar Telecom (CTBC) in BrazilMinor17 hresolved08-18
SMS Delivery Delays and Failures to DiGi in MalaysiaMinor3.2 hresolved08-18
SMS Delivery Delays to Claro in Dominican RepublicMinor6.9 hresolved08-18
Intermittent Call Failures to a Subset of Twilio Japan Phone NumbersMinor43 hresolved08-18
SMS Delivery Delays To and From Multiple Networks In Argentina via a Subset of ShortcodesMinor9.8 hresolved08-18
Programmable Messaging API partially DegradedNo impact listed11 minresolved08-18
WhatsApp Messages Show Incorrect Channel Information on Messaging Insights for a Subset of Twilio CustomersMinor7.5 hresolved08-18
SMS Delivery Delays to TeleMob Network in Burkina FasoMinor7.1 hresolved08-18
SMS Delivery Failures From a Subset of Portugal Twilio Phone NumbersMinor4.3 hresolved08-18
SMS Delivery Failures to Bouygues Telecom in FranceMinor2.3 hresolved08-18
AccSec US T-Mobile API IssueMinor1.7 hresolved08-19
SMS Delivery Report Delays to Algar Telecom (CTBC) in BrazilMinor15 hresolved08-19
SMS Delivery Failures To A Subset of Portugal Twilio Phone NumbersMinor11 hresolved08-19
SMS Delivery Delays and Failures to Telekom Srbija in SerbiaMinor22 hresolved08-19
SMS Delivery Delays to Surf Telecom in BrazilMinor39 hresolved08-19
SMS Delivery Failures to Multiple Networks in Multiple CountriesMinor4.1 hresolved08-19
SMS Delivery Failures to CNT Carrier in EcuadorMinor14 hresolved08-19
SMS Delivery Delays to MTN Network in NigeriaMinor3.0 hresolved08-19
SMS Delivery Delays to Appalachian Wireless Network in United States of AmericaNo impact listed8 minresolved08-19
SMS Delivery Delays and Failures to Multiple Networks in Mexico for a Subset of Shortcodes and Alphanumeric Sender IDsNo impact listed8 minresolved08-20
Call Failures from Colombian Network Subscribers to a Subset of Twilio’s Numbers in ColombiaNo impact listed0 minresolved08-20
WhatsApp: inbound_receipt traffic for WA-CloudAPINo impact listed11 minresolved08-20
SMS Delivery Delays to Ufone network in PakistanMinor2.9 hresolved08-20
SMS Delivery Report Delays to Algar Telecom (CTBC) in BrazilMinor9.5 hresolved08-20
SMS Delivery Delays to Tigo Network in HondurasMinor8.1 hresolved08-20
SMS Delivery Report Delays to Shelcomm Network in the USMinor5.2 hresolved08-20
SMS Delivery Report Delays to Algar Telecom (CTBC) in BrazilMinor5 dresolved08-20
SMS Delivery Report Delays to Claro in PeruMinor2.8 hresolved08-21
SMS Delivery Failures to Syriatel in SyriaMinor26 hresolved08-21
Our Engineers are Investigating an Issue with Conversation Relay where agent audio is silentNo impact listed3 minresolved08-21
SMS Delivery Delays to Dish and C-Spire Networks in United States of America via Subset of Short CodesMinor4.8 hresolved08-21
SMS Delivery Delays and Failures To Telefonica Network in PeruMinor11 hresolved08-21
Customer May Experience Issues Trying to Login Into Twilio Console and Flex ConsoleMinor4.0 hresolved08-21
Unable to Deploy Functions in Twilio Functions & AssetsMinor3.4 hresolved08-21
SMS Delivery Delays and Failures to Airtel in Tanzania, United Republic of 640-05Minor16 hresolved08-22
SMS Delivery Delay to Beeline Network in KazakhstanMinor4.9 hresolved08-22
MMS Delivery Delays to AT&T US via a Subset of Long CodeNo impact listed0 minresolved08-22
SMS Delivery Delays to Claro Network in Brazil via Subset of ShortCodesMinor8.6 hresolved08-22
SMS Delivery Delays to 9mobile Network in NigeriaMinor34 hresolved08-22
SMS Delivery Delays and Failures to U Mobile in MalaysiaMinor38 hresolved08-23
SMS Delivery Delays and Failures to Ncell Network in NepalMinor33 hresolved08-23
SMS Delivery Delays to Iliad Italia in ItalyMinor38 hresolved08-23
SMS Delivery Delays to XL Axiata in IndonesiaMinor4.8 hresolved08-25
Call Failures to a Subset of Twilio Phone Numbers in AustraliaMinor3.9 hresolved08-25
SMS Delivery Delays to the Telefonica Network in ChileMinor3.0 hresolved08-25
SMS Delivery Delays To Claro Network in Costa RicaMinor3.0 hresolved08-25
SMS Delivery Delays to MTN in NigeriaMinor3.1 hresolved08-25
SMS Delivery Failures To K-Cell Network In KazakhstanMinor8.1 hresolved08-25
SMS Delivery Delays To Telenor Network in PakistanMinor9.5 hresolved08-25
Voice Insights Call Summaries Delayed in US1Minor4.4 hresolved08-26
SMS/MMS Failures to T-Mobile in USAMinor4.9 hresolved08-26
SMS Delivery Delays and Failures to and From Claro Network in BrazilMinor18 hresolved08-26
SMS Delivery Delays to the MTN Network in GhanaMinor11 hresolved08-26
Help Center Assistant API OutageMinor43 hresolved08-26
SMS Delivery Delays to MTN in NigeriaMinor4.5 hresolved08-26
Twilio Console Loading Blank PagesMinor3.0 hresolved08-26
SMS Delivery Delays to XPhone Network In IsraelMinor10 hresolved08-27
On Call Engineers are Investigating an issue with Authy Production Account Voice Numbers getting tagged as spam by ComcastNo impact listed39 minresolved08-27
Voice Numbers Getting Tagged as Spam Using Twilio VerifyMinor21 dresolved08-27
Lookup V2 reassigned number service affectedNo impact listed0 minresolved08-27
SMS Delivery Delays to Claro Network in BrazilMinor7.8 hresolved08-27
SMS Delivery Delays to Small Carriers in the United States From a Subset of Short CodesMinor8.6 hresolved08-27
SMS Delivery Delays to Aerialink Network in the United States of America From a Subset of Long Codes and Short CodesMinor3.5 hresolved08-27
SMS Delivery Failure to Romania Vodafone Via Registered Sender IDsMinor5.9 hresolved08-28
SMS Delivery Delays To Claro Network in Brazil Via Subset of ShortcodesMinor2 dresolved08-28
Dropped webhooks to customer systems in ie1 in all products sending webhooks including voice, messaging, debugger and others.Minor27 hresolved08-28
AccSec API Errors Towards Vodafone UKMinor2.0 hresolved08-28
SMS Delivery Delays and Failures to and from Multiple Networks in US for a Subset of Short CodesMinor6.3 hresolved08-28
Errors for the Twilio Rest API Impacting Multiple Twilio ServicesMinor27 hresolved08-28
SMS Traffic Failure From a Small Subset of US 10DLCMinor20 hresolved08-28
SMS Delivery Delays and Failures to Celcom in GuineaMinor20 hresolved08-29
MMS Delivery Delays and Failures to Verizon Wireless in United States of AmericaMinor13 hresolved08-29
Missing Spam Complaints in Messaging insights dashboardMinor6 dresolved08-29
SMS Delivery Delays to Megafon Network in RussiaMinor9.9 hresolved08-29
SMS Delivery Report Delays When Sending to IDC/Unite in MoldovaMinor4.5 hresolved08-30
Errors for the Twilio Rest API Impacting Multiple Twilio ServicesMinor2 dresolved08-30
MMS Delivery Delays and Failures to T-Mobile in United States of AmericaMinor9.0 hresolved08-31

Maintenance 111

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Cite this

Twilio posted 161 status incidents in August 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in August 2025
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2025/08

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