Twilio: Help Center Assistant API Outage
Timeline of updates
- resolved
Help Center Assistant in the the Twilio and SendGrid Help Centers is now operating normally. This incident is now resolved
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-08-26 15:43 UTC, resolved after 43 h, 1 update(s).
- Title
- Help Center Assistant API Outage
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/fqf58x687t26
Twilio profileRecent Twilio incidentsAll outages on August 26, 2025Twilio in August 2025MarkdownJSON