Twilio: Lookup Identity Match Returning 60608 Errors
Timeline of updates
- resolved
Twilio Lookup Identity was degraded for 41 minutes between 10:31 to 11:12 Pacific Time on 08/14/2025. During this period of time customers may have experienced Lookup Identity Match returning 60608 errors. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-08-14 18:59 UTC, resolved after 0 min, 1 update(s).
- Title
- Lookup Identity Match Returning 60608 Errors
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/9xx89h50ydt2
Twilio profileRecent Twilio incidentsAll outages on August 14, 2025Twilio in August 2025MarkdownJSON