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CompaniesTwilioMonthly reportsJuly 2025

Twilio in July 2025: incidents, uptime and changes

169incidents posted
2labelled major or critical
99.08%free of major/critical
17.78%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 47 min, incident time 25.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 142 · No impact listed 25

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Increased Latency for Multiple Twilio ServicesCritical2.7 hresolved07-03
Japan Local Number +8150xx Not ReachableMajor4.0 hresolved07-05

Other incidents 167

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays to MTN Network in RwandaMinor4.8 hresolved07-01
SMS Delivery Delay To Zain Network In IraqMinor4.8 hresolved07-01
SMS Delivery Failures to Viva Cell MTS in Armenia Via Subset of Registered SenderIDsMinor2 dresolved07-01
SMS Delivery Failures to Multiple Small US Carriers in United StatesMinor3.8 hresolved07-01
SMS Delivery Delays to China Unicom Network in ChinaMinor4.6 hresolved07-01
SMS Delivery Delays To MTN Network in BeninMinor4.0 hresolved07-01
MMS Delivery Delays from a subset of Short Codes to US Network Subscribers and MMS Delivery Failures to a Subset of Short Codes from US Network SubscribersMinor26 hresolved07-01
Call Failures to Multiple Networks in Romania for a subset of Twilio's Phone NumbersMinor35 hresolved07-01
Automated Alert: No Customer ImpactMinor13 minresolved07-01
SMS Delivery Delays to Multiple Networks in Malaysia and African CountriesMinor2.3 hresolved07-02
Error When Creating Japan Regulatory BundleMinor6.5 hresolved07-02
Twilio Verify Template ErrorsNo impact listed0 minresolved07-02
On Call Engineers Are Investigating an Issue With Delays in Transcription Completion for AutotranscribeMinor2.0 hresolved07-02
SMS Delivery Failures from Subscribers In IsraelMinor3.4 hresolved07-03
SMS Delivery Delays to Onvoy Network In US for a Subset of Longcodes And ShortcodesMinor2.9 hresolved07-03
SMS Delivery Delays to Telefonica O2 Network in GermanyMinor2.5 hresolved07-03
SMS Delivery Delays to Wind Tre in ItalyMinor2.8 hresolved07-03
Increased Latency in Creating TranscriptsMinor2.8 hresolved07-03
SMS Delivery Failures to the Al Madar Network in LibyaMinor8.3 hresolved07-03
Twilio Sender ID DeliverabilityNo impact listed0 minresolved07-03
Twilio Intelligent Alerts Delivery IssuesNo impact listed0 minresolved07-03
SMS Delivery Delays to Globe Network in PhilippinesMinor4.7 hresolved07-04
SMS Delivery Delays to Claro in BrazilMinor7.4 hresolved07-04
AccSec Three UK API Errors - Internal Server ErrorMinor2.7 hresolved07-04
SMS Delivery Delays to Econet/Leo Network in BurundiMinor22 hresolved07-04
SMS Delivery Failures from Telefonica to Twilio's Shortcodes in MexicoMinor4 minresolved07-04
SMS Delivery Delays to Telefonica O2 In United KingdomMinor4.5 hresolved07-05
SMS Delivery Delays to Turkcell carrier in TurkeyMinor4.5 hresolved07-06
SMS Delivery Delays to United States Cellular in the United States over a Subset of ShortcodesMinor5.1 hresolved07-06
SMS Delivery Delays to Phoenix/Voentele Network in Russian FederationMinor25 hresolved07-06
SMS Delivery Delays and Failures to NetOne Network in ZimbabweMinor31 hresolved07-07
Spike in 5xx errors Affecting Conversations and Sync in IE1 RegionNo impact listed0 minresolved07-07
SMS Delivery Delays to Claro in Dominican RepublicMinor5.4 hresolved07-07
Serverless Customers Receiving Errors When Invoking FunctionsMinor1.1 hresolved07-07
SMS Delivery Delays to Tigo Network in GuatemalaMinor5.9 hresolved07-08
SMS Delivery Delays to MTN in AfghanistanMinor4.3 hresolved07-08
Zipwhip Messaging AffectedNo impact listed0 minresolved07-08
Errors Making GET Requests to the Programmable Voice Calls APINo impact listed0 minresolved07-08
SMS Delivery Delays to Digi Mobil in ItalyMinor8.8 hresolved07-08
5xx's from Programmable Messaging APINo impact listed0 minresolved07-08
SMS Delivery Report Delays When Sending to T-Mobile Network in the NetherlandsMinor37 minresolved07-08
Issue with Call Dialing Delays to Multiple Carriers in EgyptMinor18 minresolved07-08
SMS Delivery Report Delays to Xphone Network in IsraelMinor8.4 hresolved07-08
SMS Delivery Delays to Multiple Networks in Brazil via a Subset of Shortcodes and Sender IDsMinor20 hresolved07-08
SMS Delivery Delays to Ooredoo Network in TunisiaMinor2.9 hresolved07-09
Verify Silent Network Authentication Service Interruption to Indonesia XL Network in IndonesiaMinor11 hresolved07-09
SMS Delivery Delays to Tigo Network in El SalvadorMinor4.3 hresolved07-09
SMS Delivery Report Delays When Sending to C-Spire in United States via a Subset of Twilio Short CodesMinor5.0 hresolved07-09
SMS Delivery Delays and Failures to U Mobile in MalaysiaMinor11 hresolved07-09
SMS Delivery Delays and Failures to Claro in ArgentinaMinor2.9 hresolved07-10
Inbound Call Failures to a Subset of Twilio France Phone NumbersMinor8.0 hresolved07-10
SMS Delivery Delays to Multiple Networks in the US via Subset of Short CodesMinor5.9 hresolved07-10
AccSec Canada Enstream API IssueMinor4.5 hresolved07-11
Automated Alert: No Customer ImpactNo impact listed43 minresolved07-11
Ireland Alphanumeric Senders traffic blocked with error 30007No impact listed0 minresolved07-11
CNAME and a Record Conflict Bug Blocked DNS ValidationNo impact listed0 minresolved07-11
Call Failures and Dialing Delays to Movistar Network in VenezuelaMinor10 hresolved07-11
On Call Engineers are Investigating an issueNo impact listed3.0 hresolved07-11
Voice-Insights-Call-Summaries-Delayed-in-us1-Home-RegionMinor1.6 hresolved07-12
SMS Delivery Delays To Vodafone Network in EgyptMinor4.9 hresolved07-13
SMS Delivery Failures to Nuevatel Networks in BoliviaMinor6.6 hresolved07-14
SMS and MMS Delivery Delays to T-Mobile in the USAMinor3.0 hresolved07-14
Calls failures and Dialing delays to Movistar Network in VenezuelaMinor14 hresolved07-14
Event Streams Delivery LagMinor26 hresolved07-14
Errors With Multiple Twilio ProductsMinor2.3 hresolved07-14
5xx Errors From Programable Messaging APINo impact listed0 minresolved07-14
SMS Delivery Failures From and to Multiple Networks in IrelandMinor5.0 hresolved07-15
Automated Alert: No Customer ImpactNo impact listed39 minresolved07-15
SMS Delivery Failure to United Kingdom via Subset of Pre-Registered Sender IDMinor13 hresolved07-15
SMS Delivery Delays and Failure to LycaMobile Network in BelgiumMinor3.1 hresolved07-15
SMS Delivery Delays to Mobilis in AlgeriaMinor23 hresolved07-15
Our Engineers are Investigating an Issue with 5XXs on User Data Messaging APINo impact listed0 minresolved07-15
SMS Delivery Delays and Failures to KPN in Netherlands via a Subset of Long CodesMinor16 hresolved07-15
Predictive Operators Failing to ExecuteMinor2.8 hresolved07-16
SMS Delivery Delay to Africell Network in Democratic Republic of CongoMinor14 hresolved07-16
Failed Message Status CallbacksNo impact listed0 minresolved07-16
SMS Delivery Delays to Globe in PhilippinesMinor4.1 hresolved07-16
SMS Delivery Delays to Verizon Wireless in United States of America via a Subset of ShortcodesMinor2.8 hresolved07-16
SMS Delivery Delays to Telefonica in ChileMinor8.1 hresolved07-16
SMS Delivery Delays to a Subset of Small Networks in the United States of America via a Subset of ShortcodesMinor8.5 hresolved07-16
Inbound Call Failures to a Subset of Twilio Turkey Phone NumbersMinor4.9 hresolved07-17
SMS Delivery Delays to MTN Network in BeninMinor4.4 hresolved07-17
Inbound Call Failures to a Subset of Twilio Thailand Phone NumbersMinor4.9 hresolved07-17
SMS Delivery Delays to AT&T Network in the United States via Subset of Long codesMinor4.8 hresolved07-17
SMS Delivery Delays to Tigo Network in ChadMinor33 hresolved07-17
Delays in WhatsApp Template ApprovalsMinor1.7 hresolved07-17
SMS Delivery Delays to Claro in ColombiaMinor4.9 hresolved07-17
On Call Engineers are Investigating an issue with FlexNo impact listed1.3 hresolved07-17
Whatsapp inbound and outbound messages are experiencing delaysMinor3.4 hresolved07-17
SMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of ShortcodesMinor2.1 hresolved07-17
SMS Delivery Delays to Mattel Network in MauritaniaMinor19 hresolved07-18
SMS Delivery Delays to MTN and Vodafone Network in GhanaMinor5.2 hresolved07-18
SMS Delivery Delays to Claro in Dominican RepublicMinor7.6 hresolved07-18
MMS Delivery Delays To and From Multiple Networks In United States of America Via a Subset Of Twilio Short CodesMinor7.0 hresolved07-18
Programmable Video Affected - Some Video Rooms Completion Callbacks Were LostNo impact listed0 minresolved07-18
Increase in Voice Call Disconnects in Flex 2.13.x for the Flex Accounts Using SSOv2Minor11 dresolved07-18
SMS Delivery Failures to Fibernotics in CanadaMinor17 hresolved07-19
Inbound Call Failures To Twilio Denmark Phone NumbersMinor4.5 hresolved07-19
SMS Delivery Delays To Unitel Network In AngolaMinor4.7 hresolved07-19
SMS Delivery Delays and Failures to Zain/CelTel in NigerMinor21 hresolved07-19
SMS Delivery Delays to Americanet Network in BrazilMinor20 hresolved07-20
Delivery Delays and Failures to Claro Network in NicaraguaMinor3 dresolved07-21
SMS Delivery Delays to Claro Network in HondurasMinor3.2 hresolved07-21
SMS Delivery Delays To Claro Network in NicaraguaMinor3.0 hresolved07-21
SMS Delivery Delays to Claro Network in Costa RicaMinor2.6 hresolved07-21
Newly Signed up Customers Requesting a Managed Certificate for Link Shortening in Messaging, Will Stay in Pending Status With “Your Certificate Is Being Processed.”No impact listed17 minresolved07-21
SMS Delivery Report Delays to Telefonica Network in Mexico via a Subset of ShortcodesMinor9.9 hresolved07-21
SMS Delivery Delays and Failures To Multiple Telefonica Networks in Latin America and SMS Delivery Delays To Subset of Twilio Shortcodes in MexicoMinor3.2 hresolved07-22
Small Number of Voice Calls Are Failing Stir/Shaken AttestationMinor25 hresolved07-22
SMS Delivery Delays to Safaricom Network In KenyaMinor4.7 hresolved07-22
SMS Delivery Delays to MTN Network in Multiple African CountriesMinor3 dresolved07-22
SMS Delivery Delays to Vodafone in EgyptMinor5.6 hresolved07-22
Users Unable to Login to Flex via SSONo impact listed39 minresolved07-22
SMS Delivery Delays and Failures to Etisalat in United Arab EmiratesMinor2.6 hresolved07-22
SMS Delivery Failures to Yes Network in MalaysiaMinor8.3 hresolved07-22
Inbound Call Failures to a Subset of Twilio Phone Numbers in El SalvadorMinor4.0 hresolved07-23
SMS Delivery Delays to Movistar Network in PanamaMinor4.6 hresolved07-23
MMS Delivery Failures to and from Multiple Networks in the US for a Subset of ShortcodesMinor4.0 hresolved07-23
SMS Delivery Failures to Evatis Network in DjiboutiMinor12 hresolved07-23
Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern IrelandMinor12 hresolved07-24
ConversationRelay: ElevenLabs TTS LatencyMinor1.6 hresolved07-24
Call Failure To a Subset Of Twilio US Phone NumbersMinor3.0 hresolved07-24
SMS Delivery Failures to Volna Mobile in Russian FederationMinor1.0 hresolved07-24
SMS Delivery Failures to MTN Network in ZambiaMinor9.4 hresolved07-25
AccSec - Canada API ErrorsMinor2.7 hresolved07-25
SMS Delivery Failures to Multiple Networks in Spain via Subset Of LongcodesMinor4.4 hresolved07-25
Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern IrelandMinor12 hresolved07-25
SMS Delivery Delays to U Mobile Network in MalaysiaMinor3.3 hresolved07-25
SMS Delivery Delay to Vodacom Network in TanzaniaMinor3.8 hresolved07-26
SMS Delivery Failures To U Mobile Network In MalaysiaMinor4.6 hresolved07-27
SMS Delivery Delays to Cellcard Network in CambodiaMinor19 hresolved07-27
AccSec - T-Mobile API ErrorsMinor9.0 hresolved07-28
A Small Subset of US Short Codes Could Have Experienced Outbound Message Failures.No impact listed0 minresolved07-28
On Call Engineers are Investigating an issueNo impact listed41 minresolved07-28
SMS Delivery Delays to Trinidad and Tobago Digicel NetworkMinor2.9 hresolved07-28
SMS Delivery Report Delays to O2 in Czech RepublicMinor2.9 hresolved07-28
RealtimeTranscription and Voice Gather DegradedMinor6.1 hresolved07-28
Delay in Voice Call Pricing UpdatesMinor24 hresolved07-28
Call Failures to and From a Subset of Twilio's Numbers in ChileMinor2 dresolved07-28
AccSec - T-Mobile API ErrorsMinor10 hresolved07-29
Retro India Upgrade Autorecharge IssueNo impact listed0 minresolved07-29
SMS Delivery Delays to Bouygues Telecom Network in France via Subset of LongcodesMinor2.5 hresolved07-29
A Subset of Customers Is Experiencing Errors With GET Requests to CallsMinor7 minresolved07-29
Customers Will Experience Issues When Upgrading From a Trial Account to a Paid AccountMinor31 minresolved07-29
MMS Delivery Delays Affecting a Subset of Short Code Senders and CarriersMinor3.0 hresolved07-29
SMS Delivery Delays From/to Subset of Longcodes and Shortcodes to Multiple US NetworksMinor2.5 hresolved07-29
SMS Delivery Failures to U Mobile in MalaysiaMinor8.0 hresolved07-30
SMS Delivery Delays to AmericaNet Network in BrazilMinor4.5 hresolved07-30
SMS Delivery Failures on Metfone / Viettel / Beeline / Sotelco Network in CambodiaMinor11 hresolved07-30
SMS Delivery Failures & Delays on Ooredoo Network in MyanmarMinor2 dresolved07-30
Call Failures to a subset of Twilio's Numbers in MexicoMinor33 minresolved07-30
SMS Delivery Delays to Drillisch 1&1 Network in GermanyMinor11 hresolved07-30
SMS Delivery Failures to and From Multiple Networks in Argentina via Subset of Short CodesMinor16 hresolved07-30
AccSec API Latency to USNo impact listed0 minresolved07-30
Call Failures to a Subset of Twilio Phone Numbers in GermanyMinor3.0 hresolved07-30
Call Failures From Subscribers to Norway Twilio Phone NumbersMinor4.8 hresolved07-30
SMS Delivery Delays to Multiple Networks in BrazilMinor2.7 hresolved07-31
Organization service is seeing 5xxMinor45 minresolved07-31
Issues With Inbound Messages From Subscribers in AustraliaMinor4.8 hresolved07-31
Inbound Call Failures to Dominican Republic Twilio Phone NumbersMinor7.7 hresolved07-31
SMS Outbound Delivery Delays and Failures to Multiple Networks in FranceMinor2.8 hresolved07-31
SMS Delivery Failures to Multiple Networks in Mexico via Subset of Twilio NumbersMinor2.7 hresolved07-31
Outbound Call Failures From a Subset of Twilio's Phone Numbers to KPN NetherlandsMinor8.8 hresolved07-31
SMS Delivery Receipts Delays to Multiple Networks in Multiple Countries in Latin AmericaMinor6.7 hresolved07-31
SMS Delivery Report Delays to Lancelot in Belgium 206-58 via a Subset of LongcodesMinor3.1 hresolved07-31
Twilio Console Failing to Load Conversations pagesNo impact listed1.2 hresolved07-31
Twilio Console Failing To Load TaskRouter From Search BoxNo impact listed26 minresolved07-31

Maintenance 138

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Cite this

Twilio posted 169 status incidents in July 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in July 2025
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2025/07

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