Twilio: A Small Subset of US Short Codes Could Have Experienced Outbound Message Failures.
Timeline of updates
- resolved
A small subset of US Shortcodes experienced service degradation for approximately 210 minutes between 5:00 PM and 8:30 PM Pacific Time on July 28, 2025. During this time, some customers may have encountered outbound message failures. The issue has since been fully resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-07-28 11:30 UTC, resolved after 0 min, 1 update(s).
- Title
- A Small Subset of US Short Codes Could Have Experienced Outbound Message Failures.
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/712k5f9tx0v3
Twilio profileRecent Twilio incidentsAll outages on July 28, 2025Twilio in July 2025MarkdownJSON