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Twilio: Predictive Operators Failing to Execute

MinorStatus: resolvedStarted Resolved (2.8 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue causing a delay in completion of transcriptions and operator results with a subset of customers with predictive operators enabled is now resolved and Conversation Intelligence is now operating normally.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-07-16 00:10 UTC, resolved after 2.8 h, 1 update(s).

Title
Predictive Operators Failing to Execute
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/b4qsmjwr2vpv

Twilio profileRecent Twilio incidentsAll outages on July 16, 2025Twilio in July 2025MarkdownJSON