Twilio: Newly Signed up Customers Requesting a Managed Certificate for Link Shortening in Messaging, Will Stay in Pending Status With “Your Certificate Is Being Processed.”
Timeline of updates
- resolved
We have fully investigated the newly signed up customers requesting a managed certificate for link shortening in messaging, will stay in pending status with “Your Certificate Is Being Processed.” All current customers using the messaging API will not be impacted on their operations, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-07-21 20:50 UTC, resolved after 17 min, 1 update(s).
- Title
- Newly Signed up Customers Requesting a Managed Certificate for Link Shortening in Messaging, Will Stay in Pending Status With “Your Certificate Is Being Processed.”
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/606vxbt0pjhp
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