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Twilio: Webhooks Failures in IE1 Region

MinorStatus: resolvedStarted Resolved (2.0 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Our engineers have monitored the fix and confirmed the issue with Network degradation affecting webhooks delivery in eu-west-1 has been resolved. Customers may have experienced failed connections and calls latency to all Voice features going into/out-of IE1. Some client registrations would have failed during the impact window. All services are now operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-08-13 13:05 UTC, resolved after 2.0 h, 1 update(s).

Title
Webhooks Failures in IE1 Region
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/bzn9zdmnwkvr

Twilio profileRecent Twilio incidentsAll outages on August 13, 2025Twilio in August 2025MarkdownJSON