# Twilio: Webhooks Failures in IE1 Region

> Twilio status incident “Webhooks Failures in IE1 Region” on 2025-08-13: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bzn9zdmnwkvr
Last updated: 2025-08-13T15:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-13 13:05 UTC · Resolved: 2025-08-13 15:08 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/bzn9zdmnwkvr](https://status.twilio.com/incidents/bzn9zdmnwkvr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-08-13 15:08 UTC: Our engineers have monitored the fix and confirmed the issue with Network degradation affecting webhooks delivery in eu-west-1 has been resolved. Customers may have experienced failed connections and calls latency to all Voice features going into/out-of IE1. Some client registrations would have failed during the impact window. All services are now operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-08-13 13:05 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/bzn9zdmnwkvr
- Citation: Twilio, “Webhooks Failures in IE1 Region” (2025-08-13 13:05 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bzn9zdmnwkvr (CC BY 4.0).
- Markdown link: `[Twilio: Webhooks Failures in IE1 Region (2025-08-13)](https://rewindex.com/company/twilio/incidents/bzn9zdmnwkvr)`


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Canonical: https://rewindex.com/company/twilio/incidents/bzn9zdmnwkvr · Markdown: https://rewindex.com/company/twilio/incidents/bzn9zdmnwkvr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bzn9zdmnwkvr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:14.851Z