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CompaniesTwilioMonthly reportsMarch 2025

Twilio in March 2025: incidents, uptime and changes

164incidents posted
1labelled major or critical
99.67%free of major/critical
20.19%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 24 min, incident time 24.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 136 · No impact listed 27

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Whatsapp Messages Are Not Delivered With Error 63021Major2.4 hresolved03-16

Other incidents 163

IncidentImpactStartedDurationStatusDay
Elevated HTTP 500 and 503 Status Codes on the Create, Check, Update, and Fetch Verifications Endpoints of the Verify APIMinor18 minresolved03-01
SMS Delivery Delays To 9mobile Network In NigeriaMinor4 dresolved03-01
SMS Delivery Delays to m:tel Network in Bosnia and Herzegovina via Subset of ShortcodeMinor4.7 hresolved03-01
SMS Delivery Delays and Failures to Syriatel Holdings in Syrian Arab RepublicMinor19 hresolved03-01
SMS Delivery Delays to Claro in BrazilMinor3.0 hresolved03-02
SMS Delivery Failure to Telefonica Network in MexicoMinor21 hresolved03-03
SMS Delivery Delays To MTN Network In GhanaMinor4.9 hresolved03-03
SMS Delivery Delays to Tele2 and Altel Networks in KazakhstanMinor20 hresolved03-03
Inbound SMS Delivery Delays To Twilio US Phone NumbersMinor7.0 hresolved03-03
SMS Delivery Report Delays to Airtel-Vodafone in JerseyMinor7 dresolved03-03
SMS Delivery Delays To MTN Network In GuineaMinor7.1 hresolved03-03
SMS Delivery Delays to Moov Network in GabonMinor7.5 hresolved03-03
Trusted Calling with stir/shaken faillingMinor49 minresolved03-03
SMS Delivery Delays To Al Madar Network in LibyaMinor8.3 hresolved03-04
Conversations and Flex Customers impacted in US regionMinor2.1 hresolved03-04
On Call Engineers are Investigating an issueNo impact listed3 minresolved03-04
SMS Delivery Delay and Failures To Nur Telecom Network In KyrgyzstanMinor6.0 hresolved03-04
SMS API Requests Failures to Create MessagesNo impact listed0 minresolved03-05
SMS Delivery Delays to CAMTEL Network in CameroonMinor11 hresolved03-05
Account Security API errors to Telkomsel IndonesiaMinor8.0 hresolved03-05
MMS Delivery failures to US Cellular Network in United states of AmericaMinor3.5 hresolved03-05
Messaging Logs API Sync DelaysMinor28 minresolved03-05
SMS Delivery Delays to Orange Network in MoroccoMinor16 hresolved03-05
SMS Delivery Delays To 9mobile Network In NigeriaMinor4 dresolved03-05
SMS Delivery Delays to Ditto Network In Philippines Over International Pre-Registered SenderIDMinor3.8 hresolved03-05
Event Streams Increased Latency in Delivering EventsMinor44 minresolved03-05
SMS Delivery Delays and Failures to & from Multiple Networks in CanadaMinor1.5 hresolved03-06
SMS Delivery Delays To ETL Network In LaosMinor14 dresolved03-06
Issue with Flex UI Agent ExperienceMinor25 minresolved03-06
Conversations API for the US Region FailingNo impact listed12 minresolved03-06
500 Errors to Access Phone Numbers Inventory in The AU1 RegionMinor1.2 hresolved03-06
SMS Delivery Delays to Vodacom in South AfricaMinor3.3 hresolved03-06
Console not Taking Account Upgrade After Being CompletedMinor5 dresolved03-06
Lookup V2 Identity Match Service AffectedNo impact listed0 minresolved03-07
SMS Delivery Delays to 2degrees in New Zealand via Subset of ShortcodesMinor4.5 hresolved03-07
SMS Delivery Delay To Google Voice Network In US Over A Subset Of Short CodeMinor3 dresolved03-07
SMS Delivery Delays to Etisalat in United Arab EmiratesMinor4.5 hresolved03-07
SMS Delivery Failures in AngolaMinor8.3 hresolved03-07
SMS Delivery Delays to MTN in NigeriaMinor7.8 hresolved03-07
On Call Engineers are Investigating an issueNo impact listed19 minresolved03-07
SMS Delivery Delays to Proximus in BelgiumMinor2.8 hresolved03-07
SMS Delivery Delays to Telefonica in ChileMinor30 hresolved03-07
SMS Delivery Failures on a subset of Twilio's Israel Phone NumbersMinor3.0 hresolved03-07
AccSec US API IssueMinor3.9 hresolved03-07
SMS Delivery Delays to Smart Network in the PhilippinesMinor3.9 hresolved03-08
Link Resolution Service Degradation RestoredNo impact listed0 minresolved03-09
SMS Delivery Delays To CAMTEL Network In CameroonMinor10 hresolved03-09
SMS Delivery Delays To NCell Network in NepalMinor5.6 hresolved03-09
SMS Delivery Delays To LycaMobile SARL Network In FranceMinor5.4 hresolved03-09
SMS Delivery Delays to Cellcom in IsraelMinor5.1 hresolved03-10
SMS Delivery Delays to Orange Network in MaliMinor4.7 hresolved03-10
SMS Delivery Report Delays to Multiple Networks in Turkey via a Subset of Twilio NumbersMinor8.2 hresolved03-10
SMS Delivery Failures to Movicel Network in AngolaMinor20 hresolved03-10
Call Failures from Canadian Network Subscribers to a susbset of Twilio's Toll Free NumbersMinor6.8 hresolved03-10
Delays Publishing Debugger Alerts for a Subset of Voice ErrorsMinor4.3 hresolved03-10
SMS Delivery Failure To and From Singapore via Subset of LongcodeMinor12 hresolved03-10
SMS Delivery Delay & Failure To Bouygues Telecom Network In FranceMinor4.3 hresolved03-11
Callback Failures That Are Affecting Voice Calls and Video CustomerMinor2.4 hresolved03-11
SMS Delivery Failures to Multiple Networks in MexicoMinor6.9 hresolved03-11
Callback Failures That are Affecting Voice Calls and Video CustomersNo impact listed0 minresolved03-11
Webhook Callbacks DegradedMinor28 hresolved03-11
SMS Delivery Delays to Algar Telecom in BrazilMinor4.7 hresolved03-11
On Call Engineers are Investigating an issueNo impact listed15 minresolved03-11
Customer Accounts Created With Incorrect Billing CountriesMinor7.6 hresolved03-11
SMS Delivery Delays to Telefonica in Costa RicaMinor6.2 hresolved03-11
SMS Delivery Delays to Orange in CameroonMinor5.5 hresolved03-11
SMS Delivery Failures to Movicel Network In AngolaMinor4.0 hresolved03-11
SMS Delivery Delays to MTC Network in NamibiaMinor3.0 hresolved03-12
SMS Delivery Delays to Babilon-M Network in TajikistanMinor4.0 hresolved03-12
SMS Delivery Delays to Multiple Networks In MexicoMinor8.5 hresolved03-12
Intermittent SMS/MMS Deliverability Issues to AT&T Due to Incorrect Deactivation DataNo impact listed9 minresolved03-12
SMS Delivery Delays to Drillisch 1&1 Network in GermanyMinor4.7 hresolved03-12
On Call Engineers are Investigating an issue with Flex AI.No impact listed9 minresolved03-12
SMS Delivery Report Delays When Sending SMS to Multiple Networks in Taiwan, Province of ChinaMinor4.7 hresolved03-12
Twilio Console Causing Loop when Logging into Twilio AccountsMinor56 minresolved03-12
SMS Delivery Delays to Algar Network In BrazilMinor17 hresolved03-12
SMS Delivery Delays to Telefonica in ChileMinor12 hresolved03-13
Issue with Purchasing International Phone Numbers with a Primary Customer ProfileNo impact listed0 minresolved03-13
Untiered Account Generating High Traffic and Getting Rate Limited Could Impact DownstreamsNo impact listed43 minresolved03-13
Incorrect Data on Deactivations API for 2025-03-05Minor23 minresolved03-14
AccSec US Verizon API IssueMinor2.2 hresolved03-14
SMS Delivery Report Delays to CAMTEL in CameroonMinor5.2 hresolved03-14
Intermittent Outages or Failed API Requests with Dialing PermissionsMinor3.7 hresolved03-14
SMS Delivery Delays to Etisalat/Moov Network in NigerMinor5.9 hresolved03-15
SMS Delivery Delay to Brisanet Network in BrazilMinor13 hresolved03-15
SMS Delivery Delays to AWN/AIS Networks in ThailandMinor1.3 hresolved03-16
SMS Delivery Delays to CAMTEL Network in CameroonMinor6.5 hresolved03-16
SMS Delivery Report Delays to MTN/Spacetel Network in Syrian Arab RepublicMinor3.9 hresolved03-17
5xx Responses Using Programmable Messaging APIMinor35 minresolved03-17
Twilio Console Signup Page Not LoadingNo impact listed1.2 hresolved03-17
SMS Delivery Delays and Failures to MTN in NigeriaMinor12 hresolved03-17
SMS Delivery Delays To Roshan Network In AfghanistanMinor4.5 hresolved03-18
SMS Delivery Delays to MTN Network in UgandaMinor4.4 hresolved03-18
Rare occurrences of duplicate sentences in Voice Intelligence transcriptsMinor1.7 hresolved03-18
SMS Delivery Delays To Vodafone in RomaniaMinor8.8 hresolved03-18
SMS Delivery Report Delays To O2 Network in IrelandMinor4.8 hresolved03-18
SMS Delivery Delays To Telenor Network In PakistanMinor3.8 hresolved03-18
Inbound Call Failures to Twilio Toll-free Numbers from Canadian Phone NumbersMinor10 hresolved03-19
Call Quality Issue to a Subset of Twilio Phone Numbers in UKMinor40 hresolved03-19
On Call Engineers are Investigating an issue with StudioMinor1.9 hresolved03-19
MMS Delivery Delays to AT&T and Verizon Networks in the US for a subset of Long CodesMinor7.5 hresolved03-19
AccSec UK EE API IssueMinor2.0 hresolved03-19
[SNOC] SMS Delivery Delays And Failures to H3G in Sweden 240-02Minor13 hresolved03-20
SMS Delivery Delay and Failures to HI3G Network in DenmarkMinor6.7 hresolved03-20
Call Failures from Canadian Network Subscribers to a Subset of Twilio's Toll Free NumbersMinor9.4 hresolved03-20
[Functions] Failures with Invocations in production US1.Minor49 minresolved03-20
Issues with WhatsApp Template Message ApprovalsMinor12 hresolved03-21
SMS Delivery Delay To Multiple Countries In South AfricaMinor2.4 hresolved03-21
Messaging Services Were Unavailable for 2 minsNo impact listed0 minresolved03-21
SMS Delivery Delays and Failures to Vodafone Network in EgyptMinor5.1 hresolved03-21
Twilio Alarms AffectedNo impact listed0 minresolved03-21
Twilio Conversations AffectedNo impact listed0 minresolved03-21
SMS Delivery Delays And Failures to Telefonica Network in MexicoMinor4.2 hresolved03-22
SMS Delivery Report Delays to Claro in BrazilMinor16 hresolved03-24
SMS Delivery Delays to Sercomtel Network in BrazilMinor12 hresolved03-24
SMS Delivery Delays to AT&T Mexico in MexicoMinor12 hresolved03-24
Incorrect billing country set during MFA configuration during 1st account setups for non-US customersMinor15 hresolved03-24
503 errors while accessing into the Twilio ConsoleMinor3.2 hresolved03-24
SMS Delivery Delays to Brisanet Network in BrazilMinor6.3 hresolved03-24
On Call Engineers are Investigating an Issue with Twilio Help Center Articles Not LoadingNo impact listed9 minresolved03-24
On Call Engineers are Investigating an issue with Messaging Traffic Impacted for Two Minutes Due to the Inventory Caching ServiceNo impact listed4 minresolved03-24
SMS Delivery Delays and Failures to MTN/Spacetel in Syrian Arab RepublicMinor28 hresolved03-25
SMS Delivery Delays to Sercomtel Network in BrazilNo impact listed0 minresolved03-25
SMS Delivery Delays to Sercomtel Network in BrazilMinor3.7 hresolved03-25
MMS Delivery Receipt Delays To US Cellular Corp Network in United States of America via Toll-FreeMinor3.5 hresolved03-25
High Packet Loss on Inbound Calls to Brazil Phone NumbersMinor4.7 hresolved03-25
SMS Delivery Failures To Multiple Networks in Multiple CountriesMinor4.1 hresolved03-25
SMS Delivery Failures to Vivo in Brazil Via a Subset of ShortcodesMinor5.8 hresolved03-25
On Call Engineers are Investigating an issue with the Address SID not visible in our Regulatory BundlesNo impact listed2 minresolved03-25
Connected Phone Numbers not being Displayed for Studio Flows in ConsoleMinor3.0 hresolved03-25
Failures With Account Management OperationsMinor52 minresolved03-26
SMS Delivery Report Delays to Multiple Networks in United States of AmericaMinor1.7 hresolved03-26
SMS Delivery Report Delays to Telekom Romania Network in RomaniaMinor4.0 hresolved03-26
Potential Issue Affecting Inbound Calls To A Subset of Toll-Free Numbers in the USNo impact listed40 minresolved03-26
Subset of Customers Experiencing Errors in Twilio CLI DeploymentMinor5.7 hresolved03-26
SMS Delivery Delays to BSNL Network in IndiaMinor10 hresolved03-27
Account Security API Error to Verizon USMinor2.2 hresolved03-27
SMS Delivery Report Delays to Subset of US Small NetworkMinor16 hresolved03-27
Calls quality issue to a subset of Twilio Australia Toll free numbersNo impact listed0 minresolved03-27
Email Channel of Twilio Verify AffectedNo impact listed40 minresolved03-27
SMS Delivery Delays to Multiple Networks in MyanmarMinor31 hresolved03-28
SMS Delivery Delays to Meteor Network in IrelandMinor5.1 hresolved03-28
SMS Delivery Delays and Failures to Telma in MadagascarMinor22 hresolved03-28
SMS Delivery Failures from AT&T Network in the US to a Subset of Twilio's NumbersMinor8.6 hresolved03-28
Flex Orchestrator AffectedNo impact listed0 minresolved03-28
SMS Delivery Reports Delays to T-Mobile Network in United States of America via Subset of Toll Free NumbersMinor12 hresolved03-28
SMS Delivery delays to Telefonica in MexicoMinor3.3 hresolved03-28
SMS Delivery Delays To Azercell Network in AzerbaijanMinor4.8 hresolved03-29
SMS Delivery Delays To Al Madar Network in LibyaMinor6.3 hresolved03-29
SMS Delivery Delays to Brisanet Network in BrazilMinor2.9 hresolved03-29
SMS Delivery Delays to Ooredoo Network in MyanmarMinor3 dresolved03-29
Elevated 5xx Errors from TaskrouterNo impact listed10 minresolved03-31
SMS Delivery Delays to Xphone Network in IsraelMinor3.8 hresolved03-31
On Call Engineers Are Investigating Failed Number ProvisioningNo impact listed1.4 hresolved03-31
Inbound SMS Delivery Failures from AT&T Network in the US to a Subset of Twilio's NumbersMinor6.0 hresolved03-31
Intermittent Programmable Voice Outages Impacting Calls and FlexMinor15 hresolved03-31
Programmable Voice - 11200 HTTP Retrieval FailuresMinor1.4 hresolved03-31
SMS Delivery Delays to Claro in BrazilMinor16 hresolved03-31
SMS Delivery Delays to Africell Network in AngolaMinor3.1 hresolved03-31
SMS Delivery Delays To UTS Network In CuracaoMinor3.0 hresolved03-31
Our Engineers Are Investigating an Issue With TaskrouterNo impact listed14 minresolved03-31
We Are Experiencing an Issue With Twilio Rest APIs Resulting in Unexpected 503 Errors Across Multiple ProductsMinor3.2 hresolved03-31
SMS Delivery Delays to Etisalat/TeleCel/Moov in NigerMinor17 hresolved03-31

Maintenance 141

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Cite this

Twilio posted 164 status incidents in March 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in March 2025
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2025/03

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