Twilio: Calls quality issue to a subset of Twilio Australia Toll free numbers
Timeline of updates
- resolved
We experienced calls quality issue to a subset of Twilio Australia Toll free numbers starting at 5:00 PM PST March 26th and ending at 6:00 AM PST March 27th. Users may have experienced call quality issues during this time. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-03-27 16:37 UTC, resolved after 0 min, 1 update(s).
- Title
- Calls quality issue to a subset of Twilio Australia Toll free numbers
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/fx7wvnb31jpv
Twilio profileRecent Twilio incidentsAll outages on March 27, 2025Twilio in March 2025MarkdownJSON