Twilio: Rare occurrences of duplicate sentences in Voice Intelligence transcripts
Timeline of updates
- resolved
We are no longer experiencing failure that impacts a small number of transcripts created since 02/18/2025 where customers may have received duplicate sentences in their transcript results. Our engineers fixed all transcripts created during this period. This incident has been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-03-18 14:19 UTC, resolved after 1.7 h, 1 update(s).
- Title
- Rare occurrences of duplicate sentences in Voice Intelligence transcripts
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/wml7vmrzvzj7
Twilio profileRecent Twilio incidentsAll outages on March 18, 2025Twilio in March 2025MarkdownJSON